Crash Champions #0158 Thornton 120th
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great repair job and excellent communication during the process. Thanks so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication throughout the process was very good. Ray was great to work with!
Likely to Recommend - 5.0/5.0 -
Great to work with and excellent guarantee.
Repair Quality - 5.0/5.0 -
All was good and timely- the repair looks great!
Customer Service - 5.0/5.0 -
Ray was excellent- great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with communication. Had a very wonderful experience with Ray. Would totally recommend in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. The repair on our car was done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
The body work went by very smoothly, and professional. Releasing my Escape before the mechanical work and alignment were performed took the whole experience 180 degrees in the wrong direction.
Repair Quality - 2.5/5.0 -
Repairs made to the body of my 2018 Ford Escape look great, and was completed in a prompt manner. Releasing the Escape to me when the alignment and driveline repairs haven’t been performed caused major a hassle with my daily commute to the mountains and back each day. Now that my Escape is back in for before mentioned repairs, I still have not yet heard back on any further progress performed or not as of: 5/19/26.
Customer Service - 4.5/5.0 -
Was expecting a report on the condition of my Escape by Tuesday the 19th of May. Left a voice message.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication with the shop was outstanding. Dax was on it and I had a hard date to have the vehicle done
Customer Service - 5.0/5.0 -
Again, Dex was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team worked hard to overcome the timeliness of parts sourcing considering vehicle age.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was kept updated every step of the way. It was finished sooner than we even expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This company was the first time that I have used.all of them were very helpful and understanding.i will come back in the future.the shop was very nice and clean.i will be tell my family and friends to come to this place.
Customer Service - 5.0/5.0 -
None at this time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fixed my mirror pretty quick after the park came in and they were very nice and explained everything
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ray was fantastic! He helped me get sorted and was very thorough through out the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
Not happy
Repair Quality - 2.5/5.0 -
The paint matches fairly well
Customer Service - 2.5/5.0 -
I wasn’t happy at all with your services. I ended up with the oil leak, you forgot to connect a hose that tripped of the check engine light. My skid plate wasn’t properly attached. You had me pick up my vehicle and said you couldn’t find parts while the part was in your shop. I’m having to fix the oil leak my because I don’t trust you will get it handled in a timely manner.