Crash Champions #0161 Placentia
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Oh the service was impeccable from the start to the finish.very nice friendly but also professional people.abd my car looks like nothing ever happened to it,so very happy 😊. If most businesses worked like yours it would be a happier place to have work done.
Likely to Recommend - 5.0/5.0 -
Yes 100% yes
Repair Quality - 5.0/5.0 -
Very good delivered car in excellent shape and the timing was fantastic,I'd used them again and would recommend them highly
Customer Service - 5.0/5.0 -
Yes the service was excellent and the customer rep was fantastic very helpful and patient as I've never had to have a repair on my car i was first owner in 2003m.very nice lady.
Returned Clean
My Experience - 5.0/5.0 -
Your front desk staff was wonderful. I was treated with dignity snd respect. And I was advised of the process. I liked receiving texts too. Upon pick up of my car today Jessica patiently explained all that was done and walked around the car showing me. And my car looked absolutely beautiful. The areas that were painted match perfectly. Thank you so much for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
End product is very nice
Repair Quality - 5.0/5.0 -
Color match was very good, did what was promised and more car was detailed which I was not expecting. Took a little longer than I would of liked but staff kept me up to date as to why their were a few delays
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t even tell it was repaired in the first place.
Customer Service - 5.0/5.0 -
Everyone was very friendly, which made the process easy. I liked the transparency and the advice they gave me was useful.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
You have a wonderful group of people from the front desk lady to my service advisor, Jessica. I couldn’t be more excited and happy with the results. If you have monetary award for your people, they deserve it. Thanks for the great work. I wouldn’t hesitate to recommend your facility.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt service and updates.
Customer Service - 5.0/5.0 -
Great Service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I expected an update within 48 hours as promised and that was not delivered.
Returned Clean
My Experience - 5.0/5.0 -
The car looks great ,and everything went very well . Very happy with it , great customer service thanks now. For the great service. The timmermans 😎
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Shop speaks for itself , very good work . And super good customer service I received thanks again crash campions customer, lambert timmermans
Customer Service - 4.5/5.0 -
Shop speaks for itself , very good work . And super good customer service I received thanks again crash campions customer, lambert timmermans
My Experience - 5.0/5.0 -
Jessica and the Team did an amazing job on restore the truck. I am very happy to see the results. I almost thought I was going to lose the truck. Kudos for Jessica and the Team did a beautiful job!
My Experience - 5.0/5.0 -
Very friendly staff. Customer service was great. I appreciate Edgar and that whole staff for putting up with me would recommend them to other people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Overall my experience was very positive. Downside was a delayed finishing date a couple times and some minor paint flaws
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
He’ll no
Repair Quality - 0.5/5.0 -
My car symbols in the back are gone. Communication is lacking, $500 to do nothing is a robbery
Customer Service - 0.5/5.0 -
Horrible