Crash Champions #0161 Placentia
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks Great!
Customer Service - 4.0/5.0 -
A little more communication would be better
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
About the car I’m total satisfied just the customer service was unprofessional they agreed and confirmed will be ready by at 930 and the car was given to me hours later
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. Very clean office..Geovanna very friendly and very knowledgeable ( if not she goes out of her way to find an answer) thank you crash champions repair for fixing my car..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service and work quality
Repair Quality - 5.0/5.0 -
Very responsive to my needs!
Customer Service - 5.0/5.0 -
Polite, respectful. Answered all questions promptly
Returned Clean
Likely to Recommend - 5.0/5.0 -
Please with great respect for the quality of work that your employees have done.
Repair Quality - 5.0/5.0 -
Customer service is fantastic it made a big difference. They did a great job on my vehicle and kept me updated on everything. I will share with others about the process of getting my car back in accordance to the terms they agreed on. Great staff. Should thank them acknowledge what you have. I did !! Julia Moore
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was super kind and took time to explain things in a way I would understand. They completed my repairs super quickly and everything turned out great. They very very communicative.
Customer Service - 5.0/5.0 -
Everyone was so kind and took time to explain things in a comprehensive manner.
Likely to Recommend - 4.0/5.0 -
I really like the repair centers attached to the actual make dealership, had no luck with attached fix all brands. This was acceptable, very courteous and overall good experience .
Repair Quality - 4.0/5.0 -
Everything was good just seems like the whole insurance thing is a problem with communication and keeping everybody in the loop across the board, mainly the insurance companies but repair’s as well. This was overall good I’ve had horrible experiences
Customer Service - 4.5/5.0 -
This was overall good I’ve had horrible experiences. They answered calls and questions. Everything was explained in detail. Very pleasant to deal with, and very professional. I blame the insurance companies for most of the issues.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new, super satisfied with the job that was completed!
Customer Service - 5.0/5.0 -
Everyone I spoke with and talked to was kind and welcoming. It made my experience very enjoyable.