Crash Champions #0167 Queen Creek

4.8 (5,770reviews)
96%
21775 E. McCowan Lane,  Queen Creek,  AZ  85142
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In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (5,770)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed at every stage of the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were widely appreciated. A few customers noted minor improvement areas directly from their comments, including occasional delays in initial communication, some fitment or paint matching concerns, and isolated instances where follow-up on completion dates fell short of expectations.
AI-Generated from reviews written in the last 12 months
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"... was wowed as they detailed the car inside and out. My car looked and felt like it was brand new," Read more
"... Everyone in that office is friendly, helpful and kind. My car looked fantastic after the repairs and they washed and shined her up too. Great job!" Read more
"The repair work to my vehicle was done in a very timely manner. All the staff were kind, courteous, and professional. ..." Read more
"... communicated well throughout the entire process. They did a first rate job repairing the damage and you would never know it was repaired. It looks just as good ..." Read more
"Excellent Customer Service, Follow Thru and Workmanship"
"Excellent communication throughout the repair, everything done as promised. Car looks great and work accomplished in only10 days. Im still having a hard ..." Read more
"... They gave me an estimated time of being ready and they were able to finish it a week earlier, so that was even more amazing.Overall a really great experience ..." Read more
"Repairs completed a week ahead of scheduled date."
"They did a fantastic job on my car. They repaired it in a timely manner."
"It was finished 4 days past the promised date."
"Fantastic work and 10+++ on the communication updates!"
"... Champions. The work was done very well and very clean. They gave me updates with everything and all the information I need to have which is very helpful especially during ..." Read more
"The communication was above reproach, and you all did an amazing job making my vehicle look brand new—especially ..." Read more
"... as far as following up on my vehicles completion. did not returned my call on the day that I was supposed to pick up my vehicle in addition I had to call the ..." Read more

My Experience

I had a great experience here, was updated very often about my car and the timeline. Overall, I’m very satisfied and would recommend 100%

My Experience

The Headlight that gave you guys a week worth of delay on my repair still needs to be replaced wrong bulb in headlight

Likely to Recommend

I wouldn’t recommend crash champions to anyone one not worth the time to deal with unprofessional tech or reps that can’t keep update you

Repair Quality

Repairs took way too long and my deliver side light still aren’t the correct ones it’s a simple bulb that couldn’t be replaced by your techs for 2 weeks my wife was without a van with newborn twins because of your techs couldn’t change a simple light bulb

Customer Service

Very disappointed and dissatisfied with how your tech work and how the front office ie handled this situation

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

I was updated by Robin & Eric all the time about the progress of my car repair. Great staff!!

My Experience

i have no complaints! the whole process was perfect in my eyes! the team is great!

Likely to Recommend

Repair Quality

Staff and communication are awesome! They are my go to for body work

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service! Made everything easy at a bad time. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

None

Repair Quality

None

Customer Service

None

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciated the text message updates you provided throughout the repair process. And Robin went out of her way to try to find a set of keys that I thought I had left in the car. May God bless you all.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Took a little long, but the work was perfection

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They put six stars on customer service! It’s hard to find mediocre service and they blew it away with their customer service. I will definitely use them in the future.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent costumer service! Everyone was very helpful and very professional. 10/10 ☆☆☆☆☆ review from me.

My Experience

Im very happy the outcome of my vehicle repair and also the fact they they send me a txt to upadate the status of my vehicle and Big thanks to Mr Elliot who work my car he did an execellent job...

My Experience

Excellent service! We were taken care of very well. Couldn’t have done any better.

Likely to Recommend

Repair Quality

Very good service. Answered all questions and delivered as hoped

Customer Service

Excellent service at all times

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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