Crash Champions #0172 Arcadia
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All those dealing with me, especially Dan wwere very supportive and kept me informed
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Juan and Spencer were very knowledgeable and helpful throughout the whole process. They made what was initially a stressful situation very easy to manage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Better than my expectations!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
working with crash champions to get my vehicle fixed was such an amazing and smooth experience!! great customer service and communication skills.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
i am extremely satisfied with how crash champions took care of my vehicle and gave it back looking amazing
Customer Service - 5.0/5.0 -
10/10 rating for customer service! staff was very communicative throughout the whole process
Returned Clean
My Experience - 5.0/5.0 -
Car looks and runs beautifully. The gentlemen running the shop could not be more courteous, kind and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication, service and quality post accident was spotless and flawless. The staff were thorough and very accommodating. I will definitely come back here if there are any repairs that need to be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dan and Juan were very professional and timely with responses / updates about my car repairs. They were forth coming and honest about limited staffing and hours of availability to return calls. I greatly appreciated Dan’s honesty with repairs and recommendations once repairs were complete. Overall, if would give my business to Crash Champions again
Likely to Recommend - 5.0/5.0 -
Already 2 references.
Repair Quality - 5.0/5.0 -
So happy with the results. It looks like a new car. That first oops is going to hurt just like when I first got it. Great staff and kept ne informed.
Customer Service - 5.0/5.0 -
Very friendly and helpful.
Likely to Recommend - 5.0/5.0 -
Because of the great communication and professionalism shown with the service I was provided to get my car back is quickly and EFFICIENTLY as possible, I plan seeing using Crash Champions again for some body work damage I was meaning to fix at a later time
Repair Quality - 5.0/5.0 -
The service was very professional and appreciate all the communication text updates on the job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From making the appointment to delivery of my car everything went great. Spencer received my auto, he was very professional explaining the process and the approximate time it will take to get fixed. Their automatic communication system texting me the updates of my car and time of job being completed was very helpful. Juan was very professional as well when I came to pick up my car. My car looks great. Thank you Crash Champions in Arcadia.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Definitely a 5 star facility and very accommodating,