Crash Champions #0174 Monterey Park
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
Definitely no. When I pointed out the way the door felt, Chris told me it was normal because it was a new door. He opened it himself and asked me to "just give it time". (Absolutely unacceptable customer service). After I went around and opened all the doors, I asked him to do the same. He accepted that the door was not closing properly and asked me to go back. It was not only the door not closing properly. A plastic cover was missing. A piece of plastic was broken. The paint had fish eyes and a lot of debris. I noticed all of this as soon as I got home and called right away, but they had already closed. My rear door is stuck and not opening. (Outside the collision place, I opened and it didn't open all the way. I thought it was odd, but didn't focus on that) I left a voicemail explaining that way they would know I noticed right away. Now I need to wait for my insurance again.
Repair Quality - 2.0/5.0 -
The body repair apparently was good. The paint job was not of prime quality. The replaced door is not closing correctly. After I picked up my vehicle I realized, something was broken, something missing, one of my seats discolored and back door is not opening.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful. I was kept posted on repairs and completion date estimates. My car looked brand new!
Likely to Recommend - 5.0/5.0 -
However, I hope no one needs service from a car accident. But this part of my traumatic car accident went smoothly.
Repair Quality - 5.0/5.0 -
My car feels brand new!
Customer Service - 5.0/5.0 -
Everyone was friendly and professional. I received updates on the progress of the repairs.
Likely to Recommend - 5.0/5.0 -
My car was returned with all the necessary repairs and the inside was left in pristine condition.
Repair Quality - 5.0/5.0 -
The crew and facility was very quick to answer all my questions and kept me updated on the status of my car repairs daily.
Customer Service - 5.0/5.0 -
The staff was professional and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Process was very easy, communication was great and service was done on time as promised.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly and helpful. Especially the front desk receptionist .
Customer Service - 5.0/5.0 -
It was woderful!
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
Thank you for all your help getting my truck back on the road.
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Crash Champions to anyone
Repair Quality - 5.0/5.0 -
Very professional work, I'm very happy with the final results of my car work.
Customer Service - 5.0/5.0 -
CRIS WAS VERY INFORMATIVE WITH THE PROCESS OF MY VEHICLE.
My Experience - 5.0/5.0 -
The repair vent good- the service very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service is good, the people very nice and professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just want to say thank you too Angelina and Chris excellent customer service! Also the work that was done on my vehicle was outstanding! Thank you for the great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Angelina and Chris great customer service! The work on my vehicle looks outstanding they did such a great job.
Customer Service - 5.0/5.0 -
Angelina and Chris great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There is no other auto body repair shop to take your car; SUV or truck covered by insurance.
Customer Service - 5.0/5.0 -
Alex; Shawn and Chris, there is no better customer service !!