Crash Champions #0183 Dublin
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Such a great experience from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have recommended to other friends. This body shop used to be owned by Car West, Magnussen Lexus owned it, owner retired. Some of the employees stayed with the buyer. Therefore I come here.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Body shop did good work. Paint looks good. Estimator kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff were amazing! Communicative, helpful, everything.
My Experience - 5.0/5.0 -
Please on time
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I would like to give a positive rating to the Dublin branch for being helpful and professional. However, I am giving 0 points to the Pleasanton branch due to very poor customer service. The staff was unhelpful, spoke in a manner that felt impatient and dismissive, and made it seem like they did not want to assist or do their job. I did not receive any guidance or support during my visit. Because of this experience, I decided not to proceed with the Pleasanton branch and instead moved my business to the Dublin location.
Customer Service - 5.0/5.0 -
I would like to give a positive rating to the Dublin branch. The staff at the Dublin location was extremely helpful, professional, and supportive throughout the process, and I truly appreciate their assistance. However, I am giving 0 points to the Pleasanton branch due to poor customer service. The staff was unhelpful, spoke in a dismissive and impatient manner, and made me feel like I was bothering them. I did not receive any assistance or guidance during my visit. Because of this experience, I decided to stop working with the Pleasanton branch and moved my service to the Dublin branch instead.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service all around. Thank you to Ricky Tran for guiding us through the process and keeping us updated throughout the repair. The car looks like the accident never occurred. Perfect match with the replacement parts and paint job. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was fast and communication was frequent on status updates.
Customer Service - 5.0/5.0 -
The front desk check-in representative was very friendly and provided us with information on the timing and extent of the repairs.
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
I’m very satisfied with the finish product on the paint job on my vehicle. The staff was professional and very helpful with the entire process.
Customer Service - 5.0/5.0 -
The staff was professional and very helpful.
My Experience - 0.0/5.0 -
I think ii was an honest mistake i need to talk to them about.:
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions worked directly with my insurance company and made the whole process of fixing my hood easy. Not to mention that they did an amazing job painting my new hood. The color matched perfectly. Can't even tell it was replaced
Customer Service - 5.0/5.0 -
text messages were perfect
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beautiful job on the bumper cover replacement and fit
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ricky was very nice and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fixed the bumper and trunk cover and associated repairs. Well done..and delivered as promised. I was surprised with the bill but is what it takes for a repair like this. Cameras and tail light were not something in my mind but they do add up. Excellent job done!!