Crash Champions #0186 Darby Creek
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From everything I seen, my car looks wonderful!!! You even repaired a couple things that I forgot to mention; thank you again for taking the time & respect for my vehicle; will definitely come back if we ever need Crash Champions again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks wonderful & is driving great!!! I am so happy we came to Crash Champions for the repair.
Customer Service - 5.0/5.0 -
Evan updated me every couple days with details on the repair & what all needed to be done and the time frame it would take.
Returned Clean
My Experience - 5.0/5.0 -
Great staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied and professional looking
Customer Service - 5.0/5.0 -
Friendly and knowledgeable
My Experience - 5.0/5.0 -
Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Job well done.
Customer Service - 5.0/5.0 -
Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
Excelent
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was great. The staff were kind and friendly, the GM took great care of me also. The environment is clean and welcoming. Would recommend every time and will be back for future needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Moving forward I will only deal with the dealership after my vehicle is properly fixed with Crash Champions
Repair Quality - 1.5/5.0 -
I'm not satisfied since my car is not repaired fully
Customer Service - 5.0/5.0 -
The Crash Champions from Morse Rd shop was excellent and the repair shop from West Broad St kept me informed!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks again, looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional team and I felt very well taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Most issues were fixed, looks good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Crash Champions was AMAZING!!!! The communication was excellent as well as the attention to detail and customer service. I would encourage everyone who needs vehicle work to come to you! A wonderful experience and superb service! Thank you, Evan, for your top notch customer care!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was not happy with the evaluation and service provided. 1. I was informed that the vehicle is ready for pick up and upon arrival there taking 53$ Uber almost 29 miles , I found the car was not fully done the , the back gate lift sensor was not functioning. 2. Next went after sensor was fixed, the steering was not aligned and upon asking they said it is not something they do and they have not evaluated that aspect. My car was rear ended hard when I was stopped at red light which might have caused the damage. They suggested me to take to a nearby place for alignment, I wish they do that full evaluation and fixing. When I brought to Honda dealer, they found the four additional damage caused by the accident and now I am paying over 1200 to fix it. I know insurance will reimburse but this would her been done them when my car was with them for several days . This was not a great experience and service provided!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was great and communication was good throughout the process. The work to my car was finished sooner than expected and looks like new. Very pleased with the experience
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You have the cover to our inside console somebody took it off and did not pitot back on. Also would have been nice if someone would have told us rear license plate was removed before we drove to Logan with no plate otherwise service was great would like the cover to our console returned please
Customer Service - 5.0/5.0 -
We very much appreciated you returning rental car