Crash Champions #0186 Darby Creek
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The body work done to my car is great nothing wrong there. The issue I ran into after picking up my car was my left rear turn signal stopped working and I’ve also started getting lots of warning lights like my ACC system, Power Steering, Brake hill assist, Automatic Parking Brake, and basically everything else that I can’t clear which makes me think it’s something electrical that either wasn’t properly installed when fixing my car or theirs a loose wire that needs fixed. The work that was done to my car was all on the left side which makes sense to why I’m having issues only on my left side with my turn signal.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Extra time taken was not expressed to me….so deductible should have been lowered…,my time and rental expense is just as important.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
And they ordered the wrong parts twice and had the car for a very long time for the work that needed done.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I haven’t had a chance to go over everything, but the gaps around the replaced fenders and hood are pretty far off. The side skirt on the driver side has a large gap and missing paint. Looks like the paint was damaged when removed. The clip that holds the hood support rod down was broken in the accident and not repaired. That’s just after a quick glance.
My Experience - 5.0/5.0 -
Kelly was wonderful. The whole process was very quick and professional. Call Kelly. She were the parts. Let us know when to bring the car in and two days later, we had the car back completely repaired never been more satisfied with an auto body facility than I am right now with crash champions. they are fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, can't even tell the grill was changed out.
Customer Service - 5.0/5.0 -
Very nice people.
My Experience - 5.0/5.0 -
Everytime you have repaired my car it’s been great . Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, efficient service, delivered right on time. Job well done, thanks again!
Likely to Recommend - 5.0/5.0 -
Not the tint place.
Repair Quality - 3.5/5.0 -
I am not happy with the tint job that was done. Bubbles all over the window and they rushed through the cutting of my tint. But I am happy with the job from champions! How do I get my tint fixed properly?
Customer Service - 5.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything it was perfect
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My bumper is repaired
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a very good job 👏. Thank you.
Likely to Recommend - 5.0/5.0 -
Because of the job they did in my car.
Repair Quality - 5.0/5.0 -
You did a very good job. You turned my car to a new car. The waiting was worth it. Thank you.
Customer Service - 5.0/5.0 -
Brittany and the team were awesome. They were always updating at whatever stage of the repairs they were at.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication, fast completion of work, washed my car:)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communicated about timeline of repairs, repairs done well, washed my car.
Customer Service - 5.0/5.0 -
Communicated about timeline of repairs.