Crash Champions #0191 Downingtown
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Could do a better job with updates and communication regarding the status of the car being ready
Likely to Recommend - 0.5/5.0 -
I would recommend that everyone avoid crash champions.
Repair Quality - 0.5/5.0 -
Left tape on all of the lights, painted over lens covers, and didn't fully reattach the logo on the tailgate.
Customer Service - 0.5/5.0 -
No one kept me up to date. I didn't learn the unit was ready until I called 3 weeks after dropping it off. Crash Champions didn't reach out to my insurance about the supplemental damages they found; I had to do that. Though Crash Champions had their contact information and claim number.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent. Carman was very personal and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job on my car.. they were very kind and informative. All of the staff was wonderful. Carmen at the front desk kept me updated as well as receiving text. My car was finished on time as promised matter of fact one day early. I would recommend the to anyone v
Likely to Recommend - 5.0/5.0 -
I would recommend them at this crash collision. Carmen the young lady at the front desk was great very caring and informative. The men in that office sorry I don't remember all their names but they were excellent. I am going to see them soon to get estimate to take little dent out of my car that's how much of a great team they are.
Repair Quality - 5.0/5.0 -
Everyone there treated me with the upmost care and considerstion
Customer Service - 5.0/5.0 -
Excellent.
Returned Clean
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carmen was very helpful and pleasant to work with around scheduling.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work. We did get a car back 1 week later than originally indicated, but that's only negative feedback. Everifying else was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for the support and service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great service, thanks…