Crash Champions #0195 West Chester

4.9 (2,934reviews)
96%
399 East Market St,  West Chester,  PA  19382

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,934)

My Experience

I have dealt with several other collision shops in the past and believe Crash Champions leave them all behind. Customer Service, explaining the work and especially, communication. Great job.

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My Experience

Thankful for the quick turn around and communication throughout the entire process. Extremely professional and friendly. Would definitely recommend.

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Thanks for the updates and auto detailing

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My Experience

very happy with the quality of work and duration taken.

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My Experience

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I am very happy with the repair Crash Champions did. they were very curteous and professional and cleaned the inside of my car. Would definitely recommend them to anyone.

My Experience

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Eddie, Andre, and Connor were very friendly and got the work done very fast. Very happy with the service. They picked me up from my house and dropped me back off which I thought was amazing. Only had my car for 3/4 days. The detail service was amazing. Looking brand new

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The technician was great. The rest of the comments are for the front desk receptionist - I had called to speak with someone on the phone for an update when I’d get the estimate. The woman had said that crash collision doesn’t send estimates to us but only insurance. I replied I apologize this is my first time with any crash repair and how does the process work. The woman replied “we take the car apart. We put the car back together” and no other details. I called my insurance who asked for an expedited update and that is how I received it. I would recommend if you don’t want these types of questions to have a more descriptive and kind process for first timers or people with questions as she was extremely unkind.

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Car looked good, cleaned the inside beautifully. A mistake was with made repair but they went above and beyond to make it right

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Service was good, quick and matched the price quoted.

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Returned Clean

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Returned Clean

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Returned Clean

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Excellent service

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Excellent service! Good customer service. My car was done quickly. The interior was detailed and nice and clean. Really great people!

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Great service. Nice people car was in perfect condition.

My Experience

I appreciate the regular updates on the repair progress. It made my life a lot easier.

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My Experience

The entire process from drop off to having my vehicle delivered right to my apartment was extremely easy and pleasant given the situation. Everyone that I spoke with from Crash Champions was professional, helpful and very friendly. I am very glad that I chose to Crash Champions for the repair of my vehicle and would absolutely recommend them to others in the future!

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The best

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Everything was excellent…

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Everything was excellent…

My Experience

I thank you all for your patience in a time of illness within my family . You business acted in behalf of all my stress , and continued juggling a time that measured all expectations . Your great and efficient

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