Crash Champions #0198 Oak Park
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and courteous service
Customer Service - 5.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
I though the rear traffic alert sensor would be fixed as it got misaligned from the impact from the accident but it’s still showing the “RCTA system not active” error message when I drive
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The overall service and repair was great…but they gave me my car back with a dead battery that I now have to pay for out of pocket
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect!
Customer Service - 5.0/5.0 -
Could not have been better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I originally just needed a new door, and having not seen my car in so long I didn't notice until later in the day walking up to it that I had a new front bumper cover which I'm actually not too happy with I liked the original cover was it some reason it had to come off and be swapped out
Likely to Recommend - 2.0/5.0 -
That depends on how this complaint is handled if I would recommend or alter my review honestly
Repair Quality - 2.0/5.0 -
I'm I'm satisfied with the work the door looks great but this isn't and wasn't my ORIGINAL paint. It was dark metallic gray not silver it looks like a completely different car it's lost its shine my car looks completely bland now Like a silver car Is there anything we could do about this ? 773 971 9723
Customer Service - 2.5/5.0 -
The customer service was ok but it seemed like they were in a hurry to just get me out of there no one explained anything bout the car what was done and how and what was changed or anything that would be my only complaint everything else customer service wise was pretty satisfactory
Returned Clean
My Experience - 0.0/5.0 -
My back panel does not last evenly Color paint was not matched Poor quality work
Likely to Recommend - 0.5/5.0 -
Too many issues Starting with sending my vehicle to another shop
Repair Quality - 0.5/5.0 -
My car was delayed and it took allot of time to get it back. The work was not the best as there were uneven gaps and poor color matching. This has yet to be addressed as I did take the car in to be evaluated again for this very reason.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend. Cost of the repair was reasonable.
Repair Quality - 5.0/5.0 -
Crash Champions was fantastic! They did an excellent job and the wait time was minimal.
Customer Service - 5.0/5.0 -
Joyce was very professional and accommodating.
Returned Clean
My Experience - 5.0/5.0 -
Great quality work performed in timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Would definitely recommend. Kept me in the loop with all the repairs to my vehicle.
Customer Service - 5.0/5.0 -
Very pleased with the customer service
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My vehicle was damaged while at the shop
Customer Service - 0.5/5.0 -
There was no compensation for the damage to my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Just for last option
Repair Quality - 3.0/5.0 -
No communication at all in the progress And miscommunication between the shops on the same city to deliver my vehicle
Customer Service - 3.5/5.0 -
Ok after I start contacting