Crash Champions #0198 Oak Park

4.4 (5,483reviews)
84%
1029 South Blvd,  Oak Park,  IL  60302

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,483)

My Experience

Sadly, this isn’t my first time needing your shop. But both times I’ve come, everyone was so nice and made the process painless. I recommend Crash Champions to anyone looking for a body shop and good service.

My Experience

We had unusual circumstances as to why we're temporarily in Chicago, and the team there was very accommodating and helpful. Communication was great throughout the process, and customer service was excellent.

Likely to Recommend

I would never want any one to deal with this place

Repair Quality

Horrible communication, unexplained delays and just a lack of care

Customer Service

Communication terrible

Returned Clean

My Experience

While I initially didn't like that I didn't hear anything about my vehicle for almost a week after I dropped off and got the rental, I had to call and ask about the status. Afterwards, I got the text update about how long it would take. I appreciate the fast turn around and they made my Honda look like new again. This is the only repair shop I trust since I used them a few years ago with my previous car when they were called Service King. Thank you for all that you (yall) do.

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Repair Quality

Customer Service

Returned Clean

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I'll recommend crash champion 🏆 to everyone.

Repair Quality

Excellent work,very professional, great attitude 👍, will recommend any and everybody from friends to family, crash champions gets 5 stars ,thanks.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Professional and courteous service

Customer Service

Professional

Returned Clean

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Repair Quality

Customer Service

My Experience

I though the rear traffic alert sensor would be fixed as it got misaligned from the impact from the accident but it’s still showing the “RCTA system not active” error message when I drive

Likely to Recommend

Repair Quality

The overall service and repair was great…but they gave me my car back with a dead battery that I now have to pay for out of pocket

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Perfect!

Customer Service

Could not have been better.

Returned Clean

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Repair Quality

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My Experience

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Repair Quality

Customer Service

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My Experience

I originally just needed a new door, and having not seen my car in so long I didn't notice until later in the day walking up to it that I had a new front bumper cover which I'm actually not too happy with I liked the original cover was it some reason it had to come off and be swapped out

Likely to Recommend

That depends on how this complaint is handled if I would recommend or alter my review honestly

Repair Quality

I'm I'm satisfied with the work the door looks great but this isn't and wasn't my ORIGINAL paint. It was dark metallic gray not silver it looks like a completely different car it's lost its shine my car looks completely bland now Like a silver car Is there anything we could do about this ? 773 971 9723

Customer Service

The customer service was ok but it seemed like they were in a hurry to just get me out of there no one explained anything bout the car what was done and how and what was changed or anything that would be my only complaint everything else customer service wise was pretty satisfactory

Returned Clean

My Experience

My back panel does not last evenly Color paint was not matched Poor quality work

Likely to Recommend

Too many issues Starting with sending my vehicle to another shop

Repair Quality

My car was delayed and it took allot of time to get it back. The work was not the best as there were uneven gaps and poor color matching. This has yet to be addressed as I did take the car in to be evaluated again for this very reason.

Customer Service

Returned Clean

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Repair Quality

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Highly recommend. Cost of the repair was reasonable.

Repair Quality

Crash Champions was fantastic! They did an excellent job and the wait time was minimal.

Customer Service

Joyce was very professional and accommodating.

Returned Clean

My Experience

Great quality work performed in timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean