Crash Champions #0198 Oak Park
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Quick turn around and kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck looks brand new. The team at Crash Champions over communicated every step of the way and even delivered my vehicle a week ahead of schedule.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Always room for improvement
Repair Quality - 4.5/5.0 -
Great service. I love the extra mile taken to ensure my car was repaired at its best. Alfredo went above and beyond.
Customer Service - 4.5/5.0 -
Kind and respectful
My Experience - 5.0/5.0 -
Everything was done early, they detailed the car, awesome !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks wonderful! Thank you for doing a thorough job and making sure everything was taken care of. Thanks for finishing my car before the quoted time. The only constructive criticism is the texting system would give incorrect information. Said the car was ready and it wasn’t.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks amazing! Like new!
Customer Service - 3.5/5.0 -
Automated texting was not great but employees were very helpful.
Returned Clean
My Experience - 5.0/5.0 -
This was my first time taking my car in to be serviced after a collision. I wasn’t quite sure what to expect. The people at Crash Champions made the process so easy. Everyone was incredibly friendly and willing to answer all of my questions. During the time my car was being serviced, I received frequent updates keeping me updated on where my car was in the process. When I was able to pick up my car, it was unrecognizable. It was ABSOLUTELY beautiful! The work was so well done, my car was washed and cleaned on the inside which I wasn’t expecting. The people at Crash Champions are God sends. I can’t thank them enough for taking such good care of my car.
My Experience - 5.0/5.0 -
The repair job is beautiful - no one would ever know there had been a repair. The workers returned my car cleaner inside than it’s been in months! Your company is great.
Likely to Recommend - 5.0/5.0 -
I told Crash Champions of Oak Park I will recommend them highly!
Repair Quality - 5.0/5.0 -
Crash Champions in Oak Park IL went above and beyond to do the best job for me.
Customer Service - 5.0/5.0 -
They were as helpful as possible!
My Experience - 5.0/5.0 -
So far, I only drove home, but I did not notice any problems. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Alberto was a great guy he helped me out doing my repair process simple and easy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Thank you so much for such a wonderful job and restoration.of our vehicle.
Customer Service - 5.0/5.0 -
Great job, we're very pleased!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I’ve been taking my car to Crash Champions for a few years and have always been satisfied with the service. This time was different and I’m not satisfied with how things occurred. I’m not sure if I want to bring my car back there or recommend your establishment to any family members or friends.
Repair Quality - 1.5/5.0 -
I was told my bumper would be replaced but it wasn’t. I had hoped for better communication from the repair shop. Also, I noticed a small dent on the passenger side of my car that wasn’t previously there. It’s small so I didn’t complain about it to the repair shop but it’s annoying that it happened. Last, a rodent gained access to the contents inside of my armrest and ate through ketchup packets and left droppings. My armrest was closed when I dropped my car off. Someone had to open the armrest and left it open in order for a rodent to gain access. It was disgusting and I had to clean the mess that was left.
Customer Service - 3.5/5.0 -
The staff is polite but don’t always answer the phone. Before picking up my car, I called several times to try and get a status update and no one ever answered the phone. It just went to voicemail. They finally answered the day I was scheduled to pick my car up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
It would have been a 10 but I scheduled a time for drop off and then was told when I arrived that the part needed to be preordered and to come back when the part arrived as it would take 4 to 5 days. Seems like that should have been handled when I made the appointment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I had to bring back my vehicle today, don’t know who I spoke to. He took a look at the Grill and the Hood, there’s a huge gap between the two pieces, meaning that the piece was not placed correctly. Not happy at all. Instead of expediting the work to be able to get it done today, I have to wait a whole day without a vehicle again. Not happy with my experience just far!
Likely to Recommend - 0.5/5.0 -
Sadly, regardless of Chads communication, the Oak Park location needs better service, more communication, and professional experts.
Repair Quality - 2.5/5.0 -
Took to long for repairs. Had to bring the vehicle back due to unsatisfactory repair. Communication extremely poor. The only ones I have a good experience with was Chad who is the Director of Operations for this region. He understood my needs and made it happen for me.
Customer Service - 0.5/5.0 -
Very poor communication and very unresponsive!
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the great service and job well done.
Likely to Recommend - 5.0/5.0 -
Great folks, great job!
Repair Quality - 5.0/5.0 -
Beautifully and quickly done!
Customer Service - 5.0/5.0 -
Great service!