Crash Champions #0204 Covington Pike
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm observing a part that appears to be lose.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks Great Job Well Done
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Everyone was very friendly. I was kept in the loop about my car’s process. These text were very helpful and kept me from calling and worrying. My car looked new when I picked it up. It,was super clean. Thank You.
My Experience - 5.0/5.0 -
This team was very fast and sufficient in customer service. They were also excellent with communication.
My Experience - 5.0/5.0 -
My claims writer Madelyn was fantastic. She kept me informed throughout the entire process. Would definitely recommend this location to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing place AND staff. My car looks brand new again. I'm so surprised that the paint match and not two-toned as if had before with another company. Also, the rims look brand new as well. Everything looks as if I never had an accident. The staff were phenomenal from the first time I walked through the door until I picked my car up. Couldn't have chosen a better place. Thank you so much!
Likely to Recommend - 5.0/5.0 -
Would say Crash Champions before they finish their sentence
Repair Quality - 5.0/5.0 -
They were amazing from the beginning to the end
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
An absolute 10!! You guys do phenomenal work and I wouldn't hesitate to refer people to you..keep up the good work, especially the customer service.
Customer Service - 5.0/5.0 -
Superb
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer service!
My Experience - 5.0/5.0 -
Helpful keeping me up on the progress of the repair on my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good Job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good job
Customer Service - 4.5/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great. I didn't see any lingering damage, the ride home was smooth. I haven't taken it on the interstate at higher speeds yet but it seems good so far.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I asked for a call once inspection was complete. I never received a call and when I was called when truck was ready it wasn’t communicated to me that my symbols were on backorder. It wasn’t til I went to pick truck up and no one walked to go over repairs I noticed symbols off. I had to go back inside then was told oh they oh back order
Customer Service - 2.5/5.0 -
Poor communication especially when I asked to be called after inspection.
My Experience - 5.0/5.0 -
Great service! Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
100% Everything from start to finish was superior. Magen and her whole team did everything above my expectations. I liked getting updates as the job progressed; I loved getting back my car cleaner on the inside than when I was driving it. The paint job is beautiful and they went above and beyond in that area as well. My thanks to the painter!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, efficient, and beyond the call of duty
Customer Service - 5.0/5.0 -
They even provided me with a ride!