Crash Champions #0204 Covington Pike
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer service!
My Experience - 5.0/5.0 -
Helpful keeping me up on the progress of the repair on my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good Job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good job
Customer Service - 4.5/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great. I didn't see any lingering damage, the ride home was smooth. I haven't taken it on the interstate at higher speeds yet but it seems good so far.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I asked for a call once inspection was complete. I never received a call and when I was called when truck was ready it wasn’t communicated to me that my symbols were on backorder. It wasn’t til I went to pick truck up and no one walked to go over repairs I noticed symbols off. I had to go back inside then was told oh they oh back order
Customer Service - 2.5/5.0 -
Poor communication especially when I asked to be called after inspection.
My Experience - 5.0/5.0 -
Great service! Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
100% Everything from start to finish was superior. Magen and her whole team did everything above my expectations. I liked getting updates as the job progressed; I loved getting back my car cleaner on the inside than when I was driving it. The paint job is beautiful and they went above and beyond in that area as well. My thanks to the painter!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, efficient, and beyond the call of duty
Customer Service - 5.0/5.0 -
They even provided me with a ride!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The time frame that I was given that the work would B finished on my car worked out great. I appreciated the fact that the team set the time frame for completion a little further out in case there were unforeseen problems. Which worked out great for me. I also appreciated the up dates as they went along with the work. So far everything looks good. Thanks Crash Champions. Great Job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything is going & looking great.
Customer Service - 5.0/5.0 -
So far everything is going & looking great.
My Experience - 5.0/5.0 -
The office staff was Amazing professional and welcoming. Awesome to see and experience great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job and kept me notified about the time of completing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks Great
My Experience - 5.0/5.0 -
This was my first accident and I didn’t know what to expect. Crash Champions took the fear out of this process. They handled the insurance company and texted me daily throughout the process. My SUV looks great also. I would highly recommend you and your friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks like it never was wrecked
Customer Service - 5.0/5.0 -
Nice friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very, Very happy with the results! I rate the results a 10 +
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0 -
The teammembers at Crash Champions provided me professional and courtesy service! My vehicle was repaired within a week and they did an excellent job on the bodywork! Thank you Crash Champions!