Crash Champions #0204 Covington Pike
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service King did an outstanding job of repairing my vehicle which suffered extensive damage to the front after being hit by a metal object which came off a pickup truck driving in front of me on the interstate highway. The person who waited on me was very polite and kept me informed of the progress of the repairs.
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
they did the repairs but did not offer to fix my tire stem for my slow leak in my rear left tire.
Repair Quality - 4.0/5.0 -
they did the repairs but did not offer to fix my tire stem for my slow leak in my rear left tire.
Customer Service - 4.5/5.0 -
service was good but see last comment
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Specifically because of the customer service that we received from David.
Repair Quality - 4.5/5.0 -
The interior of the car was more dirty than when we left it.
Customer Service - 5.0/5.0 -
David was great at answering questions and keep is informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful had my car ready in less than 24 hours
Customer Service - 5.0/5.0 -
The girl that helped me was so nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Several things with the actual work on the vehicle that was left to be desired. I do like that Service King will keep working on it until it is right.
Repair Quality - 4.0/5.0 -
Customs service is excellent. Leadership is very good. Actual work on the vehicle was good but not great.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Wonderful
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! I had a terrible experience in a shop before so I will make sure all my friends know about SK
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I loved how both Tray and the person in charge of Progressive gave me updates on my car status every day. They were extremely nice and helpful in walking me through the whole process.