Crash Champions #0204 Covington Pike
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
My sister took her truck here, and they did a Awesome job. So I trust my sister so I said I was going to try them out. Glad I did they did a Awesome Awesome Job! They kept me.posted on what's going on, I told them that I need it back ASAP. They finished a week before the estimated time. I'll always go back to them, as well recommend them to everyone I know. Customer service was Awesome as well. Thank you'll for Awesome Job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
After my vehicle was broken into and vandalized. After filing an insurance claim, the insurance company suggested Crash Champions to do the repairs. I had never heard of this company but after talking to friends and family Crash Champions received some pretty good reviews. The young lady who assisted me with the paperwork was nice, friendly, and very professional. They make it easy to receive updates and stay informed on the status of your vehicle with their app. And also alert you when your vehicle is ready for pickup. I paid my deductible online to speed the process and picked my vehicle up the following morning when they open. And from 1 to 10 I'll give them a 10. I dealt with other body sizes before but I would say that this one is top notch. Thank you Crash Champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything professional done, the work was excellent and your Crew was great.the work was finished ahead of time given
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and truck looks great. Look like the original paint.
Customer Service - 5.0/5.0 -
The lady explained everything and kept me updated me with the progress of the work that was supposed to be done. Katlyn was excellent.
Likely to Recommend - 5.0/5.0 -
Professional job
Repair Quality - 4.5/5.0 -
Everything looks good
Customer Service - 5.0/5.0 -
Beautiful job done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car. I really appreciate the service and how they kept me informed on what was going on with my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept updated with the status of my repair via text and phone calls
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very communicative and speedy. Thank you!
Likely to Recommend - 5.0/5.0 -
Professional Service and workmanship
Repair Quality - 5.0/5.0 -
Impeccable work done on vehicle.
Customer Service - 5.0/5.0 -
Customer Service was Superb
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job was well done. Staff was knowledgeable and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was great, repair completed ahead of time
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was very pleased the repair took only 4 days vs the estimated 8 days. Overlooking satisfaction 98%. During pick up inspection I discovered the left front wheel trim wasn't attached properly to the fender. Representative told me, would require replacing an additional part that would have to be approved by my insurance.
My Experience - 0.0/5.0 -
Now that you know it's the tow hook part, it's the cover, if it were to fall out, would my car alarm me on the dashboard or anything? Look through every resource you can, the full information about that part and what happens if it falls out, and will I be notified through the dashboard? Look through absolutely every Audi column or professional site that you can to find out and how, what I know. I just wanna know what I know or it'll just fall out and I lose it.