Crash Champions #0206 Hickory Hollow
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional process, the associates were genuinely interested in explaining what to expect and they delivered on time . Appreciate them.
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
Pleasantly Pleased
Customer Service - 0.5/5.0 -
Engaged associates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
I have a headlight that’s not working on the driver side and I’ll cuddle up there and ask for Ashley and she was supposed to have gotten back with me and she never did. I’ve called up there twice so I feel like I’m being dodged. I just wanted them to check the headlight to see why it’s not coming on especially at night time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Crash champions was quite professional
Repair Quality - 5.0/5.0 -
Quicker than expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and courteous
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Im still waiting for completion of the repairs, at this point its been over 3 weeks since I initially dropped off my truck.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did so good on my car! Even washed it and cleaned! They also put my tags on for me !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champion is a place I would highly recommend for any Collison and or car accidents. The team there was very professional. They provided stellar customer service.. I say that because when I would check for understanding regarding the process l, they were happy to explain the process so that I understood. Ernest was my adviser, Stellar service. I can he is a EXPERT in his field. When he looked at the damages on my car, he explained what was going to be ordered and provided an ETA for the job to be completed. My car was finished and ready the time frame was exact for my car situation. Thank You Crash Collision for being professional, and providing Stellar Customer Service. Sincerely a Customer for life, Ms. D
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are the one place that actually sends updates every few days and doesn’t leave people hanging. Appreciated this so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your whole team was excellent from beginning to end! Communication was the best, very impressed by the whole experience. The car looks like nothing happened, wonderful job. Highly recommended, thank you!!☆☆☆☆☆☆☆☆☆☆
Likely to Recommend - 5.0/5.0 -
I would not hesitate to recommend Crash Champions, I was referred to them by my Allstate agent.
Repair Quality - 5.0/5.0 -
Communication was excellent, was kept informed on progress of repair. Beautiful job!
Customer Service - 5.0/5.0 -
The best I have experienced for any repair shop ever used.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
I was initially given a 2-day job that turned into a 3 1/2 week job. I would have gotten a rental car with that time frame,
Customer Service - 1.0/5.0
My Experience - 0.0/5.0 -
Due to lack of communication, I was placed in several inconveniences with work scheduling and rental availability.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Residue was left in the interior; a scratch on the inside of my window tint, and something black on my back bumper.
Customer Service - 3.0/5.0 -
There was a lot of miscommunication. There was a period where I didn’t have any transportation due to the time I received information about the completion of the repairs.
My Experience - 0.0/5.0 -
My dodge emblem is missing from my grille