Crash Champions #0216 Bellevue Bel-Red
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
service is great! technician Anatolii explained in detail repair procedure, kept me updated every 2 days, and complete the repair quick. also to mention is reception Cindy is nice, with sense of humor.
Customer Service - 5.0/5.0 -
Technician Anatonlli & Reception Cindy offer great service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job done on time and informed Me all along the way. Office was helpful.
My Experience - 5.0/5.0 -
Extremely friendly and very efficient. Got my car done before I had to go on a trip, which was important to me. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great employees
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wish the new side mirror on the door had the little Subaru light up emblem on the mirror like my original one does on the other side.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car look like new
Customer Service - 5.0/5.0 -
The service is nice
My Experience - 5.0/5.0 -
I liked the text updates throughout the process, and my car was done ahead of schedule. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and pleasant staff. Particularly liked the status reports.
My Experience - 5.0/5.0 -
on time, great work
My Experience - 5.0/5.0 -
Repair performed well and in a timely manner. Good communication throughout the process. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am fine with the end result; the process was very frustrating, with a lack of communication and honest updates
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
While I am satisfied with the repair, the process was very challenging and disappointing…the communication especially was very poor—many promised deadlines all along the way..I always said I would rather just have the truth.
My Experience - 5.0/5.0 -
The car looks great and it was ready on time. People were nice to deal with. Overall a very good experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Whenever call, very responsive and help to solve the problem.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and finished work ahead of schedule. Excellent job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
The repair was fine, but the communications were all over the place. I'm only giving a 7 because I the body work looked good, otherwise, this would be much lower. For context: I had a separate issue that I wanted a quote for, and I was told that I would receive a quote the next day. Then the quote never came, and when I picked up the car (which was later than initially verbally estimated), I asked again about the quote, and I was told once more that I should receive something the next day. And to this day I never received a quote. I understand being busy and understaffed (as the receptionist had excused), but I am not asking for prompt service, but rather prompt communication. Just call, text, or email me and let me know you won't be getting me the quote today. I, along with other guests checking out, were repeatedly told that anything less than a 10 on this survey is failing, but we all said that we will rate their performance on a fair and objective basis. Honestly, having all 10s defeats the purpose of even having a performance assessment... They absolutely did not receive a 10, and I will not be recommending Crash Champions to others.