Crash Champions #0233 New Lenox Oak
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Communication was clear and updates were sent frequently. Staff members were kind and thorough. The repair was wonderful. The estimate was very accurate and it was overall a fantastic experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were meticulously handled, all EEs were extremely welcoming and we were kept informed every step of process. Much appreciated.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend to anyone who asks
Repair Quality - 5.0/5.0 -
Found all employees to be professional, friendly, and informative every step of the process
Customer Service - 5.0/5.0 -
Wonderful. Kept informed all threw the repairs. Much appreciated
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am completely satisfied with everything but the window replacement. The window that was replaced now moves a lot slower going up and down when being used.
My Experience - 5.0/5.0 -
The updates were appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone there was so nice and knowledgeable. They explain everything to you and keep you informed about your car.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Moved my ca to a different location and told me togo to that location. Drove 1 hour only for them to tell me my car was at the other location when i have a clear message saying to go to the one i was at. Took them almost 2 weeks to fix my car.
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Crash Champions team did a quality job on the repair. I also like how they kept me in the loop throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great place to get work done!
Repair Quality - 5.0/5.0 -
Great place to get work done!
Customer Service - 5.0/5.0 -
Great place to get work done!
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was my second time using Crash Champions and each time was very well done.
Repair Quality - 5.0/5.0 -
They did a very professional repair with excellent communication.
Customer Service - 5.0/5.0 -
They answered all my questions and cooperated with my insurance company at a high level.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did have a minor issue after getting my car back & Brian took care of it right away.
Customer Service - 5.0/5.0 -
Liza did my estimate & kept me informed of my car’s status, which I really appreciated. She was very courteous & engageable.
Returned Clean
My Experience - 5.0/5.0 -
The repair job LOOKS FACTORY
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I was satisfied with the work performed on the parts. However, I am now experiencing an issue with the passenger side tail light, which appears to have moisture inside and is causing a short circuit. There were no such problems with moisture or shorting prior to the accident. I am uncertain whether this issue stems from the accident itself or from the process of disassembling and reassembling my vehicle. I will be returning my car and hope to have this matter resolved.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Missing gas cap and fuel door parts
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Poor communication from estimator