Crash Champions #0239 Laguna Hills
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the repair of my car that was done by Crash Champions. They kept me updating about the repair, no delays, very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The folks who helped me directly with my car have always been incredible. However, the female who works in the office is completely rude. This is my second experience, and she was equally as rude this time as she was last time. She’s enough to give me pause. I shared this last time and she’s still there and she’s still so unpleasant.
Likely to Recommend - 4.5/5.0 -
Yes!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good services!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for all the support and help
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am trying to reach you to say that you did not return our license plate and license plate holder when you returned our car. Please call Wilma immediately at 949-637-9165
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great accountability, service, and followup.......Thank you
Customer Service - 5.0/5.0 -
Great accountability, service, and followup.......Thank you
My Experience - 5.0/5.0 -
The kindness and compassion renewed my faith in people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a great job, and finished earlier than expected. Thanks!
Likely to Recommend - 1.0/5.0 -
See previous comments
Repair Quality - 5.0/5.0 -
Quality of repair is good
Customer Service - 1.5/5.0 -
Rarely had any meaningful communication - they did not keep me informed at all did not explain delays it should have taken 3 days tops for this repair and they kept my car for 7 days Made me schedule dropoff appt using AI bot no human made me use browser link to check status CS was super disappointing would not recommend this location!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Allstate had it repaired for me but my car was clean which was surprising seeing i hadn't seen it in over 2 months but i had a missing hubcap but I'm sure that got lost at the last collision center who towed my car which Allstate had no idea where my car was for 6 wks altho they r the ones who towed it there, God knows why to almost Mexico when u r next door. I'm pretty positive u Champions had nothin to done/that. They probably lost my hubcap. But overall u guys r very polite, patient, & did a great job as far as I can see. Thank you!
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Thank you, I appreciate having my car repaired and not totaled. It looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks like new!!! I am extremely satisfied!!! Thank you for such beautiful work!!!!