Crash Champions #0239 Laguna Hills
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Allstate had it repaired for me but my car was clean which was surprising seeing i hadn't seen it in over 2 months but i had a missing hubcap but I'm sure that got lost at the last collision center who towed my car which Allstate had no idea where my car was for 6 wks altho they r the ones who towed it there, God knows why to almost Mexico when u r next door. I'm pretty positive u Champions had nothin to done/that. They probably lost my hubcap. But overall u guys r very polite, patient, & did a great job as far as I can see. Thank you!
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Thank you, I appreciate having my car repaired and not totaled. It looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks like new!!! I am extremely satisfied!!! Thank you for such beautiful work!!!!
My Experience - 5.0/5.0 -
Thank you for the great service and follow up. Greatly appreciate it all.
Likely to Recommend - 5.0/5.0 -
I had a great experience and this was my first visit to this shop. They are well organized and professional!
Repair Quality - 5.0/5.0 -
I dealt mainly with Jamie, who was personable, professional and I appreciated his attention to taking care of my vehicle.
Customer Service - 5.0/5.0 -
They were detailed and prompt, which I appreciate. If I can add, I would have liked to have a little more welcoming vibe when you enter into the shop. Otherwise my service was wonderful, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Something is wrong with the car door sensor. Car keeps thinking door is open. Will call back tomorrow and see if it can be fixed.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Not fully repaired. Need to bring it in again. Something wrong with car door sensor.
Customer Service - 3.0/5.0 -
Not fully repaired. Need to bring it in again. Something wrong with car door sensor.
Returned Clean
My Experience - 5.0/5.0 -
The car look like brand new! I love it and I’m very satisfied! I definitely recommend anyone!
Likely to Recommend - 5.0/5.0 -
I think the people I recommend will be happy!!
Repair Quality - 5.0/5.0 -
The car look amazing!! It was so nice and clean as well! I will recommend my families and friends to come here.
Customer Service - 5.0/5.0 -
Everyone was nice and friendly and so prompt! They call the rental car place to pick me up on time. I didn’t have to do anything!!
Returned Clean
My Experience - 5.0/5.0 -
OOMG!! ITS NEWER THAN WHEN I HAD it! AMAZING job! Props to Jaime ! He did amazing for my 2024 Mercedes c300!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair was done well. However, it would be better if you can provide more timely update about the repair status. I had to call to find out at 4pm on the original delivery date that the car delivery was delayed due to wrong part issue.
Customer Service - 4.5/5.0 -
Jamie provided friendly and professional services.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente trabajo y buen servicio
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great and easy completed on time.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jaime’s customer service was exceptional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication, friendly service, respectful and helpful agents, absolutely gorgeous work. They treated me with care. They are amazingly personable in their interactions with clients. I’ve used their services twice and both times the experience was gratifying and outstanding.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The repair was brought back to a 90- 95% condition of the original condition.
Customer Service - 4.5/5.0 -
Most communication was handled through text messages.