Crash Champions #0244 Wilshire Ct

4.5 (3,000reviews)
91%
2002 Wilshire Court,  Concord,  NC  28025

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,000)

Likely to Recommend

I am ahead of the game.. I have already started doing that..

Repair Quality

Had a great experience with my Service King-Concord,NC location

Customer Service

Cathy and Zach are off the chart.. Great customer Service!!

Returned Clean

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Repair Quality

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My Experience

Many thanks to Mr. Jimmy Morgan and his team. I was completely satisfied with the job as well as the timeframe. My car was returned back to me dent free and clean. Many thanks to Jimmy Morgan at Service King on Wilshire. I will tell others about your "supreme" service. Thanks again! Sharon Banner, very satisfied customer!!!!

Likely to Recommend

Jimmy Morgan who represents Service King is also the name I would provide to them.

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My Experience

You replaced a tail light and for some reason the light and turn signal did not work. My husband had to replace the light and now the light works.

My Experience

Great communication

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My Experience

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My Experience

It looks great did a good job thanks

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My Experience

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My Experience

Service King has been great from day one. Great communication, very professional, and my car looks great. I really appreciate the excellent service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding job. Quick and back on the road in a few days. The body man did an Outstanding job. Thank you. The whole experience was nothing but First Class Service. Wade Nesbit

Likely to Recommend

Repair Quality

Outstanding results

Customer Service

Kathy and Mr Brown were great

My Experience

All persons I dealt with were great. Good price, great service and excellent results.

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My Experience

Excellent service beyond my expectations.

Likely to Recommend

This was my second visit and I highly recommend.

Repair Quality

Completely satisfied

Customer Service

Very personable and profession

Returned Clean

My Experience

Overlook the rear passenger door that needed to be adjusted. Had repairs done to the driver seat. Which was gonna come out of my pocket, which I understood that. It had a small tear on the outside edge and reclining handle was broken off. I clearly made it a point to say I wanted the seat cover and handle fixed. When I got it back there was only 2 out 3 panel replaced which didn't make since. There was only one that needed to be replaced and the handle wasn't fixed. Not I'm $300 into a seat that I'm not happy with and now being told it gonna be $200 more dollars for a seat frame cause that's the only way to fixed the handle part. Just now satisfied.

Likely to Recommend

Until Service King bought it, I never once had a issues when it was Concord Auto Body

Repair Quality

The body work was ok, they did over look the back passenger door that needed to be adjusted. And I had them repair the driver seat for me which was gonna come out of my pocket since it wasn't due to claim. I instructed them to recover the seat, fix there tear and fix the seat due to having a broken handle on the side. When I go to pick up vehicle only 2 panels of leather had been replaced not 3 and no cushion was added to seat. That handle wasn't fix and now there telling me it gonna cost me $200 for a seat frame cause that's the only way they can fix the seat. I've already paid $300 for what they have done to the seat. I VERY dissatisfied at the way the seat was handled.

Customer Service

Mainly to do with the seat

Returned Clean