Crash Champions #0250 The Colony
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I’m just very glad insurance is partners with this company, This company have set my standards high.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions in The Colony made every aspect of our car repair seamless. Great communication and handled car rental and insurance coordination with ease.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
see prior comments
Repair Quality - 5.0/5.0 -
The repairs were done in record time. Car looks brand new. I was kept regularly informed as to daily progress everyone was super friendly and professional!
Customer Service - 5.0/5.0 -
See prior comment
Likely to Recommend - 5.0/5.0 -
Have had work done by Crash Champiions a few other times.
Repair Quality - 5.0/5.0 -
Great Customer service and communication
Customer Service - 5.0/5.0 -
Great Communication
Returned Clean
My Experience - 0.0/5.0 -
Hey, I just wanted to ask you about the Uconnect system that was replaced on my Charger. I noticed the new screen looks pretty different from the one I had before the break-in. The old one had the Media, Settings, Climate, Apps and Phone layout, and this one has a different layout with Radio, Media, Pandora, Apps, Climate, Nav and Phone. I saw on the repair order 250014186 that it lists the Info-GPS-TV Screen and the cluster trim with touchscreen. Do you mind checking to make sure the correct Uconnect/display was installed for my Charger? If you can also send me the part number for the screen/radio that was installed, I’d really appreciate it. Also, the touchscreen is pretty hard to press now compared to how it was before. I just want to make sure everything that was replaced is the correct stuff and working how it should. Thanks man!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gus did a great job with communication and was always willing to help me out. He’s been eager to help me figure everything out and make sure the right things are being done for my car. I really appreciate him taking the time to help get everything back to how it was when I first got my car from the dealership. Great guy and great communication throughout the process!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very efficient, fast and friendly staff
My Experience - 0.0/5.0 -
I'm not sure why I'm getting a survey. I've never taken my car to crash champions
My Experience - 5.0/5.0 -
Niki kept me up to date on the repairs with her texts which I really appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This was a great body shop experience with true professionals.
Repair Quality - 5.0/5.0 -
This was a fast and 100% professional experience. Sal made it a seamless process.
Customer Service - 5.0/5.0 -
Excellent customer service. The best you could expect anywhere.
Likely to Recommend - 2.0/5.0 -
I’m not referring to my friend
Repair Quality - 2.5/5.0 -
The shop repair not same with I have before been at shop
Customer Service - 2.5/5.0 -
Your shop not deal with insurance to make customer easy .Customers more deal with insurance more headaches been your shop to repair
Returned Clean
My Experience - 5.0/5.0 -
Completely worry, free repair and maintenance done on my car while in there repair shop. The staff was also very courteous and a tentative to make sure that all was taken care of Donald.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0 -
I was completely satisfied with the Customer Service, the agents and the company itself. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication with repair status updates; went out of their way to deliver car to daughter.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Excellent work group, I’m glad I chose this repair shop Will definitely recommend it My truck looks like new Thank you Crash champions
Customer Service - 5.0/5.0 -
No complaints Great communication team
My Experience - 5.0/5.0 -
Every employee that I encountered at Crash Champions was helpful, knowledgeable, and comforting through all of the process. They not only took care of my car (it looks amazing!), but they worked closely with my insurance and even the car rental company, taking a huge burden off of me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This team was on target with their professionalism and knowledge from the minute I walked into their business! Work was done quickly and efficiently, and I was always notified of how the process was going! Hopefully, I won't have to use their services again, but I will always recommend them!