Crash Champions #0254 Chicago Heights
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
They were very helpful and the repair looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would recommend anyone to you guys ! Adrian did a great job with communicating with me regarding my cars repairs. Everyone was friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new no complains. Customer service was excellent! Adrian was great help!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team and in particular Adrian were all exceptionally professional and friendly. They went above and beyond to keep us apprised of the status of the repairs and the delays due to the loss of power in the area and the tornadoes. They delivered the car to us and it looked terrific! What a team, we couldn’t be happier with the results, Thank you Crash Champions!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was professional, friendly and kept us abreast of the situation with our car several times per day.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellant service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Second time there excellent job
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0 -
Answered questions with accuracy
Returned Clean
My Experience - 5.0/5.0 -
I love the way that the manager nick & the employee that transferred me to nick was so helpful & nice they made me feel like family they answered anything questions I had regarding my car & kept me up to date
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent work,
Repair Quality - 4.5/5.0 -
I'm happy with the finish product; however, there's one piece that continues to come down from the back of my truck. I also understand the part took a long time coming back for the repair.
Customer Service - 5.0/5.0 -
The customer was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job! My Jeep looks brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks as if was pulled directly off the showroom floor. I can’t even tell that my car was in an accident. The repairs are excellent and expertly done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I completed this survey already and gave you glowing reasons for the dynamic work that you and your crew were able to complete.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ready on Time?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very well pleased with the work your craftmen did on my Voyager. Hard to tell it was in an accident. Plus the professionalism of management that I delt with, particularly the shop manager Nick. I will surely tell people about the work you do. Thanks, Ted !
Customer Service - 5.0/5.0 -
I have sent my review twice, now is my third. I couldn’t be happier with the work your craftsman did on my Explorer. Excellent work. And talking with Nick was pleasure, he cares about his customers! I will and have recommended your shop to those who need great work. Thanks, Ted
Returned Clean
My Experience - 5.0/5.0 -
Nick (Manager) did a wonderful job overseeing my truck repair. He ensured that my truck was repaired with detailed precision. Very helpful. I’m very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the work that Crash Champions did on my vehicle under the leadership of the Manager, Nick.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Some what satisfied. I noticed a few bubbles in the paint. But they told me to bring it back so I'm happy about that....