Crash Champions #0263 Santee
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Aaron Hough and the staffs are professional and kind. They have made the experience one of the best. The work was spectacular and I did not expect to receive my vehicle so soon (less than a week from drop off day). I would definitely recommend the team as one of the most efficient and hard working staffs.
Customer Service - 5.0/5.0 -
Professional and efficient
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! They kept me up to date on the process the whole time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
For the dark grey WRX, Jacob was my point of contact. Again, he provided 5-star service and the team did a perfect job. I am a perfectionist and they hit all the marks.
My Experience - 5.0/5.0 -
Jacob provided 5-star customer service. When I pointed out discrepancies with the completed job, the team handled it well and fixed the issue immediately.
My Experience - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything went good only things are not all information and damage of vehicle got relayed to the other repair shop location. Thus few things still need repair.
Customer Service - 5.0/5.0 -
Response time was good.
My Experience - 5.0/5.0 -
Jacob was great service completed quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Repairs went faster then expected
Returned Clean
My Experience - 0.0/5.0 -
Where they replaced the front bumper the right blinker light does not work.
Likely to Recommend - 1.5/5.0 -
Probably not.
Repair Quality - 1.5/5.0 -
I believe they should have checked if the blinker/light was operating before they release the car to me. I had to go back on my own time. Frustrating.
Customer Service - 1.5/5.0 -
I wasn't very happy with my crash champion experience.
My Experience - 5.0/5.0 -
Your staff was the absolute best! I’ll definitely be back for additional paint repair.
My Experience - 5.0/5.0 -
Receptionist and service advisor were extremely helpful
Likely to Recommend - 5.0/5.0 -
I will be recommending it to anyone for any repairs
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Customer service was amazing I was greeted with a smile
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick service very respectful thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Arron was amazing, he was very communicative!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
In my case, I felt like they worked very professionally, good quality, the car was delivered on time and good customer service.
Likely to Recommend - 5.0/5.0 -
This is my second time taking my vehicle to the shop. Unfortunately, I was in another accident and because crash champions did a good job when I had my first accident, I chose to go to them after my second accident.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All day. Highly recommend
Repair Quality - 5.0/5.0 -
Great team. Very respectful. Communication was great. And the work was top notch.
Customer Service - 5.0/5.0 -
Very nice team. Communication was great
My Experience - 5.0/5.0 -
The whole staff and team were helpful and quick from beginning to end. They provided me updates and made sure my car was ready in a timely manner. My rental was taken care of upon pick up for my car. I’m grateful everyone was there to help. My car is aso is great shape now thanks to their support.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team went above and beyond to help with the process and repairs of the vehicle
Customer Service - 5.0/5.0 -
The team went above and beyond to help with the process and repairs of the vehicle
Likely to Recommend - 5.0/5.0 -
Very convenient location and great service.
Repair Quality - 5.0/5.0 -
Professional from the start to finish. We were walked through the entire process and updated throughout. Thank you for taking good care of us during this stressful time.
Customer Service - 5.0/5.0 -
Very friendly and bilingual. Great communication keeping us updated.