Crash Champions #0263 Santee
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people , very professional. And always keep me posted of progress. This has been my second time this year and I would not take my car to any other shop
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and team work 💯 thanks 🙏 and happy holidays!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100 great job thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was recommended by my insurance USAA and now I know why. Excelent!
Repair Quality - 5.0/5.0 -
Excelente service
Customer Service - 5.0/5.0 -
Car was cleaned and shinee
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time as promised
Customer Service - 5.0/5.0 -
Professional and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Work was done very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Work was great, communication was the problem.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Communication was horrible. At one point I gave up trying to get my car scheduled because I could not get an email reply. I also dropped my car off on a Saturday & went out of town for the week, so they could have the whole week to do my car (this was the week of Thanksgiving, so I know that day they were off). One of the tasks was to replace drivers side headlight. When I picked up the car, the work was done very well. However, the light that was replaced was brand new & the other one was 17 years old, it looked terrible! I had to ask them to please order another headlight to replace the old one & then BRING MY CAR BACK for said replacement. What I expected was that when they changed out the initial light, they could have called me to tell me how they were mismatched & see if I wanted to replace the other one WHILE THEY HAD IT FOR A WEEK! Very frustrating in the organization/efficiency area.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m extremely satisfied with the repair. Aaron took exceptional care of me from start to finish. He communicated clearly, provided updates without me having to ask, and made the whole process effortless. The repair quality exceeded my expectations. Thank you for the great service!
Customer Service - 5.0/5.0 -
I’m extremely satisfied with the repair. Aaron took exceptional care of me from start to finish. He communicated clearly, provided updates without me having to ask, and made the whole process effortless. The repair quality exceeded my expectations. Thank you for the great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I recently brought my 2020 Nissan Altima to Crash Champions, and the experience was nothing short of outstanding. From the moment I walked in, the entire team was friendly, professional, and incredibly knowledgeable. They took the time to explain everything clearly and kept me updated on the progress every step of the way. The quality of their work exceeded my expectations, and my car looks absolutely flawless. I’m genuinely impressed with their service and highly recommend Crash Champions to anyone needing reliable, top-tier repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff at the Santee location is the best and the work is always first rate!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Took longer than initially anticipated, but repairs turned out good.
Customer Service - 3.5/5.0 -
Great final results, but repairs took longer than anticipated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly helpful people, great service.
Customer Service - 5.0/5.0 -
CC kept us informed each step of the way. Great service.