Crash Champions #0264 Mission Valley
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Paula Sanchez and the team went out of their way to accomodate to make its smooth and timely for me, the customer. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was very smooth. Great communication. Actually, we got our repaired SUV back faster than expected.
Customer Service - 5.0/5.0 -
Again, smooth process of paperwork. The reps are nice and answered every question we had to our satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beyond satisfied with the quality of work that the Crash Campion’s crew of Mission Valley, San Diego.
Customer Service - 5.0/5.0 -
The Ana and the manager at Crash Champions Mission Valley, SD were great to deal with. They were very communicative and kept me in the loop of the progress of my vehicle. They were transparent and professional throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Service was great and follow up status calls were appreciated. Its difficult to reach them by phone if you want to speak to a rep. Car detail was excellent! Looked brand new!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paula, was very through with explaining how the process worked. She was very compassionate after explaining to her of my car being vandalized.
Customer Service - 5.0/5.0 -
Services was great they always kept me inform of the process and details of the status of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Not anymore. If there is a next time I will take the time to look into another repair shop, possibly a dealer instead.
Repair Quality - 2.0/5.0 -
Poor communication and workmanship. Emails and phone calls not returned. Have to take my car back with 3 concerns.
Customer Service - 2.5/5.0 -
While all my interactions have been polite with Rosa, Paula and Ana, I would appreciate better communication and workmanship. Office staff is vey polite and apologize a lot for not returning calls, emails and messages. I would really prefer no apologizes and better communication and workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Team and fast service, Francisco’s finishing touch and bringing the car back to domicile was highly appreciated - Thank You all
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team , excellent service on my car !
Likely to Recommend - 5.0/5.0 -
Recomend
Repair Quality - 5.0/5.0 -
Great job service on my car
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Thank you
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would definitely recommend us repair shop. This is the second time that I have used the services of this location in Mission Valley. The staff is very professional and the employees definitely know how to take care of both customers and the repairs ! Excellent service especially by Rosie and Anna at the front office.
Repair Quality - 5.0/5.0 -
Ana, Rosie and Martha are extremely professional, knowledgeable and it’s a pleasure to work with them. This is the second time that I use CRASH CHAMPIONS for repairs on my vehicles and I am very impressed how quickly , efficiently and the phenomenal job that was done on my vehicle. I am very happy with the service that this location has provided my family and I we definitely recommend to everyone and anyone.
Customer Service - 5.0/5.0 -
Extremely satisfied with the customer service! Rosie and Anna at the front of the office are so kind, knowledgeable, and very professional.
My Experience - 5.0/5.0 -
Overall, it was a good experience. The staff was nice. It took longer than expected to get the quote and get started.
My Experience - 5.0/5.0 -
Simply, outstanding customer service.. the staff was especially ; outstanding.. they made the process easy. I can’t thank them enough for making my experience a positive one
Likely to Recommend - 5.0/5.0 -
No question
Repair Quality - 5.0/5.0 -
Outstanding customer service , you have a great staff… they made the process easy.. I would highly recommend going to you business
Customer Service - 5.0/5.0 -
Outstanding staff every time I visited to include car pick up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A breeze and painless experience. Customer service was informative and friendly
Customer Service - 5.0/5.0 -
Excellent and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice staff. Great work on car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wow my car looks better now than it even looked before the accident! I’m very pleased, thank you🤗
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks better after the repairs than it did before it got damaged!
Customer Service - 5.0/5.0 -
Excellent customer service quick and accurate.