Crash Champions #0266 National City
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I always go here for repairs
Repair Quality - 4.5/5.0 -
The guy that help us is so professional. The work is ok. Not perfect. There are some minor uneven surface. Or I say dimple and very tiny bubble
Customer Service - 5.0/5.0 -
Your guy is excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Muchas gracias por su excelente trabajo estoy muy contenta con su trabajo.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was welcoming and supportive during the repair process which was great since I was going through a rough patch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service from Crash Champions! Thank you so much.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Geovanni and Anai were so helpful start to finish and my car came out great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Geovanni was great and communicated throughout the whole process
My Experience - 5.0/5.0 -
Good place, respectful and good communicating staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good, no complaints
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you again Team CC! Very professionally done. Special thanks to Cindy and to her partner Raul for taking care of me and my car. - Ryan
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was going to pick up my truck, part wasn't aligned correctly and the representative tey to fix it and broke the part, now I needed to get another rental car and the representative needed to order a new part again and fix it again. Frustrating
Likely to Recommend - 1.5/5.0 -
Maybe good service but bad job. Need improvement before releasing the car to owner.
Repair Quality - 1.5/5.0 -
Really bad experience, wouldn't recommend you. I needed to go today to fix my stop light that it was almost hanging from the frame. I told the representative and I told him that the techs need to make sure everything is there and tighten I was missing 1 bolt and the other was super loose that if I don't feel that my taillight was rattled I wouldn't notice and maybe fall in a few runs. This is unacceptable and that talks about the shop that you don't care about the customer satisfaction. Bad job! Before that they broke the part that needed to be replaced.
Customer Service - 2.5/5.0 -
The guy don't really care much about the service because he knows that you're dealing with insurance
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
My Experience - 5.0/5.0 -
The two females who helped with the process were great and very responsive. One of their names was Cindy. They kept an update constant throughout the entire process and made sure everything was transparent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was an overspray on the hood close where the damage that was repaired.