Crash Champions #0272 Lockport
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 0.5/5.0 -
This is the second time I have used CC and it will be the last. My insurance recommended this shop (I have no idea why). I even went to a different location hoping for better results, but no same result wasn't fixed right the first time, was not returned when promised and attitude of customer service left a lot to be desired.
Repair Quality - 1.0/5.0 -
My car was a week late being finished (or so they say) and was of poor quality. The hood is not properly aligned, there is overspray on the front door, and a scratch in the mirror. Reps told me that's all they could do and that i would have to talk to the GM (who wasn't there) and that he would call me, still waiting on his call.
Customer Service - 1.0/5.0 -
Reps couldn't respond to my dissatisfaction.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Keep up the great work. Couldnt even tell my truck had been damaged. Let the guys at Lockport know Great Job.
Customer Service - 5.0/5.0 -
Very nice customer reps.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had no way to pick it up and they sent a courtesy car to get me 👍
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Front desk was wonderful. Turn around time was great however upon the return of the vehicle the inside was trashed. And I understand my car was not spotless upon drop off but I certainly know my ashtray was in the door not thrown around the backseat. Also the dusty hand prints in the door and dirt footprints on the floor was unexpected. I also was disappointed to see an area of my car have texture to it where it previously had not had that issue and not where the damage was they they were repairing. Really hoping that doesn't cause issues down the line...
Customer Service - 5.0/5.0 -
Opal was very sweet.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I definitely recommend Crash Champions! I am very pleased with the results of the repair.
Repair Quality - 5.0/5.0 -
The repair looks perfect!
Customer Service - 5.0/5.0 -
The office staff is very helpful and kind. Great customer service.
Returned Clean
My Experience - 5.0/5.0 -
Kept me informed of the progress. Finished on schedule. Friendly, knowledgeable staff. My car looks great
Likely to Recommend - 5.0/5.0 -
Great service right on schedule
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and very nice people to work with. I would refer anyone to use them