Crash Champions #0272 Lockport
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went smooth. Amy and Opal at the front desk were extremely helpful. I showed up to get my side view mirror replaced, and it was done in less than 15 minutes. The service technician was great. Everything was perfect! I would highly recommend them to other customers. If they need a Google review, please let me know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already refered many friends and family to Crash Champions.
Repair Quality - 5.0/5.0 -
I am very satisfied with the quality and the timeframe of the repair.
Customer Service - 5.0/5.0 -
Everyone I spoke to, either in person or on the phone, was very professional and knowledgeable of my needs.
Returned Clean
My Experience - 0.0/5.0 -
All was excellent except that the panel that was repaired seems to be sticking out slightly. That is my only complaint and I don’t feel it’s worth bringing back. Besides that everything was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Panel extends slightly more than adjacent panel. Was able to push it in and it’s not worth messing with any further.
Customer Service - 5.0/5.0 -
Excellent staff, answered all questions and addressed all concerns. Great communication. Loved the text communication. Perfect number of texts. Not to the point of annoyance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tyler was very helpful and I appreciate getting every done in such a timely manner
Customer Service - 5.0/5.0 -
Opal was very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was made in a timely manner and making the process easy and smooth. The ladies in the Lockport office were great!
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
There were some bubbles on black trim on the door. It seems to possibly be a sticker and I used a credit card to get it out. I feel they should have seen that and made sure it wasn’t there
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
I would tell them quality is good but your car will be gone for two weeks.
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done looks great
Customer Service - 5.0/5.0 -
Opals was great throughout the process and kindly let me before the 8am open time since she was there. Just wish there could have been extended hours for pickup and drop off.
Likely to Recommend - 2.5/5.0 -
I make it a habit NOT to recommend anything or anybody to anyone.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
friendly office staff and collision experts.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great servece
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you thank you thank you!! I was so upset when I had a car accident last month and I was hoping for somewhere that would make my car just like it was and it looks BRAND NEW!!! The team was always keeping me updated on how the process was going and how long everything was going to take. Thank you so much to you all for everything!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every person we dealt with was extremely professional and very helpful. Our repairs were absolutely OUTSTANDING!!
Likely to Recommend - 5.0/5.0 -
Absolutely highly recommend them
Repair Quality - 5.0/5.0 -
They were absolutely excellent. Everyone at their shop was so professional
Customer Service - 5.0/5.0 -
They kept us informed every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was amazing. Very nice ladies at the front desk