Crash Champions #0272 Lockport
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for a quick and successful repair job!
My Experience - 5.0/5.0 -
Very polite Very professional and very good quality workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The repairs on the bumper were done very well How ever I have some scratches and nicks in the pin stripping and fuel door cover that possibly happened while in the body shop I have already contacted them and will be bringing the car back for inspection
Customer Service - 0.5/5.0 -
This is the third time you have asked me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am happy to have my car back, and I’m sure a good job is worth the wait. Cynthia
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Just an FYI, my name is Cynthia, not Vicki.
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Communication was excellent throughout the entire process. Repair looks great. Opal was a pleasure to speak with ! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job - pleasure to work with you. Opal was wonderful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was excellent, communicated constantly with us, very pleasant! Especially Opal and Tyler! Highly recommend.
Likely to Recommend - 5.0/5.0 -
I’ve been to two different shops and both were excellent.
Repair Quality - 5.0/5.0 -
The repaired part looks new again.
Customer Service - 5.0/5.0 -
Tyler and Opal were great and provided excellent customer service. The repair is flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, kept us updated throughout the process, and excellent work-very pleased!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommend this place to anyone
Repair Quality - 0.5/5.0 -
Crash Champions in Lockport kept my car for over a week and Tyler, the manager, called me on Friday afternoon to tell me my car was ready for pick up only for me to find out on Monday morning at pick up that they had missed half of the repairs and didn’t fix the car accordingly like they said was complete. Tyler said he was too busy to notice and clearly didn’t even look at the car. I had to leave my car longer than expected even though I got the call that the car was fixed. They had completely missed the broken tail light in the rear of the car and had caused more damage to my bumper lights. I would never recommend this place to anyone.
Customer Service - 0.5/5.0 -
Awful customer service from Tyler the manager who never returned my calls the 3 times I reached out to him during the 9 days he had my car at his shop. Tyler was not only unresponsive to my calls but then left me a text saying my car was ready for pickup days later and when I went there the car was still damaged from the crash and he didn’t even notice that it wasn’t even ready for pick up. He is a poor manager who is not on top of anything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will highly recommend this wonderful and small body shop.
Repair Quality - 5.0/5.0 -
Great work.Staff very accommending and professional.Understood my financial situation and helped in anyway possible. Will recommend to others. and helped in anyway they could. Will recommend to there’s
Customer Service - 5.0/5.0 -
Excellent work, respectful staff who tried to help me keep the cost as low as possible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely satisfied, couldn't be more pleased. It's good to know that I have somewhere to go if I need these services again. It's like having your favorite doctor and/or favorite dentist where you know you will get the services you want. Also, should anyone ask me where to go for body work, I will be sending them to this Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already set in my survey and comments about 1 hour ago. The company is terrific and I will go there again in the future if need be. This is much shorter than what I wrote earlier. Terrific company, I will recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service and more firms should follow suit on how this business is operated!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would have no problem to recommend you shop for repair for friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job was pleased with the results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks great! Driving great. I'm very happy
Customer Service - 5.0/5.0 -
Everyone was very friendly and very informative. Kept me in the loop the entire time.