Crash Champions #0274 5th Avenue
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very appreciative of Ezekiel kindly scheduling the appointment right after I called snd towards the end of the day. The car bumper noise is gone and appears back to normalcy. However, I will monitor the next few weeks to check the situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
A little chasing after them, but Ezekiel was great and got my car in quickly and took care of it.
Returned Clean
My Experience - 5.0/5.0 -
Great job. Thank you for cleaning it.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ezekiel is a real professional who knows his business and knows how to treat a customer. Because of him I will strongly recommend Crash Champions to everyone
Likely to Recommend - 5.0/5.0 -
Full friendly service. Ezekiel cares about his customers!
Repair Quality - 5.0/5.0 -
Professional job.
Customer Service - 5.0/5.0 -
Ezekiel was very contentious and kept us informed.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Quality of the work seems good
Customer Service - 3.5/5.0 -
Car was not ready when promised and I was not regularly updated. Nice staff, but frustrating how long it took.
Returned Clean
My Experience - 5.0/5.0 -
As before, the team was professional and supportive, the work timely and flawless. I appreciated the support in acquiring the rental car from Enterprise and seamless communication with USAA.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
it was fine
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The automobile looks showroom ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire process was seamless. Employees were courteous, communicative and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My friends will like it
Repair Quality - 5.0/5.0 -
Liked the quality of the work
Customer Service - 4.0/5.0 -
The updates were somehow lagging behind, compared to what I heard from the insurer
My Experience - 5.0/5.0 -
The best part was keeping us in the loop with the process. The process was seamless and they kept us in the loop the entire time. The work was impeccable.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend.
Repair Quality - 5.0/5.0 -
Fantastic job. The repair they did was flawless and the communication was awesome. We’ve gotten many repairs done by them. All exceptional service.
Customer Service - 5.0/5.0 -
Excellent service.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work was done well, but I had to bring the car back in when the detailed was back because he was gone when I picked up the car and the inside was still covered in powder and dirty
Customer Service - 5.0/5.0 -
Well done handling the issue with the car not being clean
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
I know about my car horn voices is unknowing is not like before now is cracking noice coming so I need to check that so tell me about when you guys do appointment
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keep updating the pace and completed on schedule