Crash Champions #0274 5th Avenue

4.6 (4,055reviews)
94%
604 W 5th Ave,  Naperville,  IL  60563

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,055)

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Returned Clean

My Experience

My Experience

Allan Jelinek was great, kept me updated on the status of my car and was always prompt in responding. He took care of my car, made sure it was clean and that everything was repaired properly. I will definitely recommend others to Service King.

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My Experience

Repair looks good, at the price quoted

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My Experience

Very very Professional in all ways!!

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Already have done it!

Repair Quality

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Very Professional!

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My Experience

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My Experience

Appreciated the friendly attitude every time I walked in the door. Even if they were busy they didn't make me feel like I was an interruption. I also liked the updates to let me know progress and get idea of when car would be done. Thank you for excellent service!

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My Experience

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My Experience

Al was the best . Kept me informed in detail. He really knows his stuff too. Went over and above . His team of body shop professionals did a fantastic Job. And worked hard to complete in a timely and high quality manner . Administation and reception( Amanda) also was great . Well organized, friendly and accommodating . They all are the best ! I would recommend this location /shop to anyone .

Likely to Recommend

Yes unequivocally and without any hesitation

Repair Quality

Al worked very well w me . Caring andattentive. Great communication while car was in shop. Paint and body work superb. Amanda up front was personable and very helpful

Customer Service

Administration , coordination and communication -top notch!

Returned Clean

My Experience

Quality work, excellent service team. The text notification system however is not ready for prime time. Txt messages, probably automatic, did not match information from service reps directly that was accurate and pleasant.

My Experience

Appreciate that Ed took time to reevaluate prior repair estimate, saving $600. Appreciate the car was clean inside and out. Appreciate Chris showing/talking thru the work performed and answering question.

My Experience

Took 2 months for repairs because of back ordered parts. Not your fault. Picked up van Friday the 11 and noticed roaring noise that turned out to be bad wheel bearing. Just felt with the damage done that should of been replaced during the 2 months. Took it in Monday to replace bearing and was told it should be completed no later than noon, but it was almost 2 before it was complete. I drove the van Monday night and the head light was shinning down into the ground. Will have to take it back again to adjust the headlight. Hopefully that will be my last trip. The people there are very courteous and friendly. Just too many trips back to get it repaired.

My Experience

Work was done well. Thank you.

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My Experience

Likely to Recommend

Repair Quality

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Returned Clean