Crash Champions #0274 5th Avenue
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was totaly happy that the repair jas been done on schedule.
My Experience - 0.0/5.0 -
car paint on repair needs to be redone-1" gouged. Given rental while job is fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car repair seems to have been done well, however, the customer service needs improvement. The man who worked with me made some sexist assumptions about me. Although he was polite, assuming that he should address the man who was my ride instead of the me, a female, about the car I needed repaired was off-putting.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
When I arrived for my appointment, the receptionist was nothe expecting me. And the man who worked on my car assumed it belonged to my father even though I had been the one doing all the interactions.
Returned Clean
My Experience - 5.0/5.0 -
Ed was fantastic. He was polite and informative throughout. I very much appreciated his service and attention. The car was delivered on time, perfectly repaired and clean inside and out. Thank you Ed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was extremely disappointed in the service that I received at service king my car was returned to me unfinished the bumper was not attached right and I was told that it was done by a bad employee that was terminated I would never bring my car there again the lady at the desk was extremely rude and when I called to complain about the service not being completed I was told that it wasn't possible that something must've fallen off and when I took it back second time another sales rep looked at it and said it was never completed correctly. I I am disappointed that an insurance company would lead me to this place to have my car fixed as I said never again
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joe was extremely helpful through the entire process. If any of my vehicles need repair in the future, Joe will be the first person I call.
My Experience - 5.0/5.0 -
It all worked out very well. It helped picking up and dropping off the rental car at your office. The staff were all helpful and polite and best of all my car looks like new. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was great.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful - great service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great service!!!!!!