Crash Champions #0274 5th Avenue
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
One day delay in the delivery
Customer Service - 4.5/5.0 -
Good service but sometimes difficult to contact the person responsible for the repair
Returned Clean
My Experience - 5.0/5.0 -
Great job. Excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car is full of chemical smell getting headache and eyes are burning Car wasn’t even cleaned and washed before handover .. usually that’s the case
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
quick and simple drop off and paperwork. Good repair work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only thing that I have concerns about, again, this is just what I feel and I am of course not the professional here. That being said I feel like I can hear my engine working harder when I turn it on after the crash.I don’t hear the clicking sound anymore by the passengers side wheel. But it wasn’t loud before but then my friend that picked up my car told me that one of the mechanics explained that it had to do something with Hondas having dual something I don’t know. I trust the knowledge but that’s the only reason I can’t give it a 10 because although I believe them around my residence they have the same car (Honda CRV 2026) and they don’t sound like mine. Everything looks brand new though so I am very happy with the work done! Thank you very much!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and I liked how well informed I was throughout the process
Customer Service - 5.0/5.0 -
Great - everyone was very friendly and answered all my questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car is looking great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish the communication was excellent and all of the team members were very professional. They answered all my questions and explained every step of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The new team seems to be first rate.
Likely to Recommend - 5.0/5.0 -
I've been going to that shop since it was Naper Auto Body. Probably 40 years ago.
Repair Quality - 5.0/5.0 -
Fast & professional.
Customer Service - 5.0/5.0 -
I liked the new team members, Scott and Devon. Always liked Matt!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
You communicated with me. You updated with me. You completed the work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
Excellent service, very nice staff that go the extra effort!
Customer Service - 5.0/5.0 -
Excellent, polite folks!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente servicio.
Customer Service - 5.0/5.0 -
Excelente
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash champions at the 5th Avenue Naperville location did a great job! The communication was good, I was kept informed throughout the entire process. They completed the work on the promised date. They seamlessly worked with my insurance company, Allstate for an insurance claim, and also did some body repair that was not covered by insurance for a fair price. The car was returned in immaculate condition completely cleaned inside and out. The repair work was excellent! Victor the manager at this location, went the extra mile to make sure we were satisfied. The painter at this location is a skilled artist! Highly recommended!
My Experience - 0.0/5.0 -
The part is not fixed as expected, technician going reorder new part and once received again have visit the site.