Crash Champions #0279 Romeoville
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Nice work!
Repair Quality - 5.0/5.0 -
Prompt appointment. Wendell was great with communication throughout the repair. Very easy to work with this location, nice work!.
Customer Service - 5.0/5.0 -
Great communciation
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
Gary was exceptional. He was friendly, honest, and never bothered by a phone call. My repairs took much longer than anticipated but Gary kept me up to date. Thank. You for a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Brendan was absolutely fantastic, I couldn’t ask for better service.
My Experience - 5.0/5.0 -
It was a wonderful experience! Thanks to all your staff!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone involved was the best highly recommend you guys to everybody
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The costumer service is outstanding! Both Evy and Wendell were great! The repair was leery and well done!
My Experience - 5.0/5.0 -
I was very happy with every part of the process From the the front girl Abby answering all are questions and getting everything started to the updates along the way to finishing my car early and how pleasant and friendly everyone was. I would recommend these guys. And the detailer person was great my car didn't look this good when I bought it at the dealer.Cant say enough good about this place
Likely to Recommend - 5.0/5.0 -
I would for sure recommend them
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Everyone one was very helpful from the girl upfront(abby) and the gentleman that handled my case
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great to work with. Definitely recommend. Thank tou
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. I have been to other locations and was not pleased. The Romeoville location was outstanding and made an unpleasant situation of collision repair a breeze.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
They fixed car with experience. Customer service was good too except when they had faults in repairing, never returned call for any updates.
Repair Quality - 1.5/5.0 -
Not 10 because we were called that the repair was done and we paid only to find out that there was still a missing part that they need to replace and they said it was back-ordered. Called them for follow-up, never returned a call to give me updates
Customer Service - 2.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Great shop and takes pressure off while vehicle is in for repair
Repair Quality - 5.0/5.0 -
Team In Romeoville was fantastic and went above and beyond to take stress from getting vehicle back and fully repaired. Need to call out Wendell he was thorough and precise in his communication about status and updates throughout the repair. 10 stars across the board
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Oh yes. Will always.
Repair Quality - 5.0/5.0 -
Outstanding.
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 5.0/5.0 -
This was a scary experience and The Crash team acted very professional and compassionate towards me… from the front desk, phone calls to ( Gary ) back of the shop were very kind to me and making sure all my repairs and needs were met above and beyond! I highly recommend this company and any and all repairs of your vehicle in a not pleasant time, they were the best and I thank them all!! Tammy Dombrowski
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My name is Tammy… I recently had an accident which was pretty scary and Crash Champions was where my insurance company sent me. From the very 1st phone call until pulling my vehicle out of there parking lot they have been above and beyond in accommodating all of the needs to my vehicle as well as myself they are very professional very compassionate and nothing but a class act establishment. I’m very pleased with the service I got in my vehicle. Looks like 1 million bucks. Thank you very much.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great shop. Quality repair. As always they treat customers with respect and go above and beyond to make an irritating situation turn out good. Getting your car damaged is hard to deal with but they made it easy.