Crash Champions #0287 North Tryon
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Crash Champions kept me updated on the progress of my vehicle. The Staff was very helpful and very pleasant. Any questions I asked were answered in a professional manner. My car was ready at the exact time they promised me. Overall, the experience was outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and customer service as well
My Experience - 5.0/5.0 -
Everything was talking care of i had no issues
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m completely satisfied with the whole experience from start to finish. The receptionist was so helpful polite and courteous, the adjuster was professional and walked us through the whole process. I will be sure to recommend this repair shop to family and friends. I experienced ten star service.
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was great. Everyone was very friendly and nice. I really appreciate it the update as they was working on my vehicle and it was within the time schedule. He said about three weeks and I’m very satisfied.
Likely to Recommend - 5.0/5.0 -
Yes I will
Repair Quality - 5.0/5.0 -
Was very satisfied with work customer service and constant updates
Customer Service - 5.0/5.0 -
Very professional and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! And they even detailed my car for me so I got it back fixed AND clean!
Customer Service - 5.0/5.0 -
So so helpful and accommodating, and Maggie maintained great communication with me whilst I was abroad and trying to coordinate picking up my car on my return
Returned Clean
My Experience - 5.0/5.0 -
Clean, curiosity and professional. I would definitely bring my can ,truck or SUV here again.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, couldn't be happier with your work. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Horrible service from start to finish. I was originally told that my car would take 2 weeks or less and, it ended up taking closer to four in the end. Everytime there was a delay, I had to reach out. Horrible communication. Even when I went to pick up my car, my AC was not working when it was working fine before. After them telling me that they had nothing to do with it, they eventually fixed it reluctantly. Horrible service, please get it together.
My Experience - 5.0/5.0 -
The repairs looks brand new! Great job crash champion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
overall experience is excellent but periodic update to be sent until car was pickup. since i didn't get an update on last day
Customer Service - 4.5/5.0 -
excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was very disappointed the way they do the work. Looks like they dont know how to fix the problem... They called me come to pickup the car 2 times... but the car was not ready at all. The problem l show Mr. Ken from the 1s day l bought the car in... still not fixed. The 2nd time l came to pick up still have the same problem. I took my car home and called Allstate to requested that l need to send my car back to the Toyota dealer.
Likely to Recommend - 1.0/5.0 -
Not recommended to anyone
Repair Quality - 1.0/5.0 -
I was disappointed the way they do the work The mechanics don't have experiences to do the job.
Customer Service - 1.0/5.0 -
They called me 2 times come to pickup the car... but they didnot fixed the problem. I was so upset about it.