Crash Champions #0287 North Tryon
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Worst service I have ever experienced!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great Job
Repair Quality - 4.5/5.0 -
You did an excellent job.
Customer Service - 4.5/5.0 -
You did an excellent job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a great experience and they handled my car with car and efficiency! Would recommend this shop to anyone in need of repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was professional, personable, excellent service and excellent work. I was beyond pleased. .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied with the results and communication from Crash Champions
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend them to everyone I know
Repair Quality - 5.0/5.0 -
my car looks brand new
Customer Service - 5.0/5.0 -
everyone was nice and courteous and happy to help
Returned Clean
Likely to Recommend - 2.5/5.0 -
To be real and honest we Would be embarrassed if we referred a friend to a reputable shop and they experience what we did . Friends would probably not trust our judgement again !
Repair Quality - 3.5/5.0 -
Door handle on passenger side repaired rear door is very loose . Told by office personnel that Not much can be done to rectify . Trunk deck lid panel gap space was very different from either side . They did rectify by tech on pickup day . The roof rail “ sail panel “ has a harsh blend line that is very visible . The passenger rear door also has a blend line where color stopped . Has a milky look that is visible .
Customer Service - 2.0/5.0 -
Very little of any communication throughout the process . Was told it would take 2 weeks max . A Week in and we were told they need to move vehicle to another shop because they don’t have a tech available to work on our car . So vehicle hadn’t even been touched . We accepted the transfer since they stated it would be done within the time frame mentioned of 2weeks . Another week goes by nothing , another week goes and still nothing . No updates no communication. We have had to call to get answers . Very disappointed on communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John went above and beyond , Always in constant communication with updates and the work was amazing . It’s like I have a brand new car . Next time I’m going to try to get my car painted pink .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ken is an excellent representative for Crash Champions. He guided me through the process and my car turned out. Perfect what else can I ask for? Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the work that was done to my Toyota. I received updates on progress being made daily. The team was honest and made sure they had the right part for my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ashley and the team were very helpful. Fairly quick turnaround on my vehicle despite the damage. My car looks brand new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service wonderful experience I really appreciate the work done
Customer Service - 5.0/5.0 -
Wonderful