Crash Champions #0297 Troy
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Amazing service. Adam kept me up to date on what’s going on. Had a weird complex insurance situation and he was always available to help me understand what’s next. I would highly recommend them for any repair.
My Experience - 5.0/5.0 -
Everyone was so nice to deal with. Just took care of everything so I didn’t feel stressed about anything. Kept in touch
My Experience - 5.0/5.0 -
Excellent service n great customer communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions did a great job fixing me car and communicated effectively throughout the process. Bonus was a nice clean car in/out when I picked it up. 5 Star!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good, will refer friends and family
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and customer service
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 4.5/5.0 -
Overall the work is done to satisfaction. However, initially it was said 'i will be surprised if this repair cannot be done in 5 business days. Then few days later it was changed to 14 business daysand again one day was added. Overall, the staff is courteous responded to text message promptly.
Repair Quality - 5.0/5.0 -
Job seems well done.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The communication was excellent. I was kept updated as to the status of my car regularly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very friendly and kind, but was told I didn’t owe anything and I left the store only to be called back to come and pay my balance. I hadn’t gotten far, however would’ve been nice to pay on the phone and not have to turn around and go back.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Even though I didn't like not knowing where you guys were at with my car each day. You did do a good job repairing.
Repair Quality - 5.0/5.0 -
It looks very nice. Actually I feel like its easier to move the gear shift and steering wheel soe some reason. Lol
Customer Service - 5.0/5.0 -
Of course I was satisfied once I knew that it was almost ready, but the waiting and unknowing sucked a little.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done ! Thank you!
My Experience - 5.0/5.0 -
Working with the staff at Crash Champions was easy and effortless. They sent me a text update on the status of my Repair almost every single day. The car looks beautiful. Thank you, Crash Champions.!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new. Even inside was cleaner than before.