Crash Champions #0297 Troy
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I thought Michael R. That took care of me was very helpful and thorough job. The work done looks good initially. Time will tell.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car was returned clean and in good working condition. Michael was awesome!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It took two weeks.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have already done so😁
Repair Quality - 5.0/5.0 -
Service was great from start to finish. We received regular status updates via text. Michael (our service contact) was exceptional and clearly explained the process from start to finish. Repair work was great and the area that had to be repainted blended beautifully with the original paint. I have already recommended your shop to another friend of mine. Thanks for great service.
Customer Service - 5.0/5.0 -
See previous comments
My Experience - 5.0/5.0 -
I am very pleased with the work done on my car. The car looks really amazing, inside and out and the results far exceeded my expectations! Ryan was great to work with, I felt informed all along the way and felt like he was doing everything he could to get my car done as soon as possible. I appreciate the great service I received and I’m very happy with my car, that looks like new now!
Likely to Recommend - 5.0/5.0 -
Exceeded my expectations, would be happy to recommend!
Repair Quality - 5.0/5.0 -
I received excellent service and I'm very happy with the results. Ryan was great to work with; he did an amazing job of keeping me informed and getting my car done as quickly as possible. Best of all, the car looks great, inside and out. I feel like I am driving a new car!
Customer Service - 5.0/5.0 -
Ryan kept me well informed and always responded promptly when I reached out to him. He was friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I hope to never be back, but I would definitely recommend them to a friend!
Repair Quality - 5.0/5.0 -
From start to finish, everyone was kind and helpful. My car was completed earlier than scheduled and looks good as new. Thank you!
Customer Service - 5.0/5.0 -
Great customer service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks like new. They even fixed some minor cosmetic scratches that were adjacent to the area of impact. High quality work!
Customer Service - 5.0/5.0 -
Up front on timing and cost. Regular communication on progress. Always available to answer questions.
My Experience - 5.0/5.0 -
I Love the job you all did,I will recommend to my friend, job well done Thank you very much.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Job was well done. Car outside sparkles. Finished on day promised Inside was not sufficiently cleaned. Drivers side floorboard dirty. Trunk lid to cover jack tools would not close because bungee was left underneath and cover would not close. Also very large plastic was left balled up in the trunk
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Anytime
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Felt well informed despite some unexpected delays
Likely to Recommend - 5.0/5.0 -
Already did :)
Repair Quality - 5.0/5.0 -
There was a delay but it was for a very valid quality assurance reason