Crash Champions #0297 Troy
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Felt well informed despite some unexpected delays
Likely to Recommend - 5.0/5.0 -
Already did :)
Repair Quality - 5.0/5.0 -
There was a delay but it was for a very valid quality assurance reason
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very nice service and quick response. Overall it’s a great service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
There was small touch up required other side(not part of insurance) where person they will address it separately, but missed to address.
My Experience - 5.0/5.0 -
Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
a job well done!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked amazing again thank you so much for repairing my car Crash Champions now I’m back on the road looking and feeling fabulous!
My Experience - 5.0/5.0 -
Looks great and solid work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike was great to work with. Explained everything and kept us informed of the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Especially Mike was very helpful
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service from A to Z Would recommend to everyone!!! Five stars ⭐️ Thank you
Likely to Recommend - 5.0/5.0 -
Despite the inconvenience I would still strongly recommend
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 4.5/5.0 -
Very friendly and helpful staff Only downside was I was given a second completion date of 6/19 so I began making plans to retrieve the car that day. The morning of 6/19 I called to make sure the car was ready and they informed me it was actually not ready and wouldn’t be ready until 6/26. I should have been notified as soon as possible that it wouldn’t be ready on the 19th. Had I not made the call I would’ve driven 1.25 hours from Saline (20 minutes southwest of Ann Arbor) all the way to Troy for no reason. Despite not making the drive I was still frustrated as I had arranged to have my last hour of work taken off to make the drive. Other than that the service was great, in the long run it was just a slight inconvenience (It was a Friday anyways so nice to have that hour off) but in the future the store certainly needs to inform people asap that the completion date will be pushed back instead of not informing at all
My Experience - 5.0/5.0 -
They do great work are very informative t hey do magnificent work they are very friendly they get the job done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already sent a friend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike is so kind and empathetic. He is a joy to work with.