Crash Champions #0297 Troy
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
They do great work are very informative t hey do magnificent work they are very friendly they get the job done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already sent a friend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike is so kind and empathetic. He is a joy to work with.
Returned Clean
My Experience - 5.0/5.0 -
I had a very good experience working with Crash Champions. They did great work on my car. And they were extremely kind and communicative throughout the whole process. They communicated with Progressive throughout, even at the end to make sure my deductible was waved. And they communicated with me every few days while my car was being repaired to keep me updated on the timeline and expectations. Pickup and drop off was completely smooth and super fast. They went above and beyond to get me a quote from next door to fix my windshield. I had a great experience and I will definitely be back in the future if i’m in need of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair got done on time. Looks great. Even washed it all. I’ll come back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the quality and went above and beyond in cleaning the interior - which was not expected, but very much appreciated.
Customer Service - 5.0/5.0 -
Great communications - both on the phone and via text with updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike went above and beyond to assure that I was satisfied with my vehicle repairs.
My Experience - 5.0/5.0 -
Simple — direct - - excellent!!!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far, so good! Thank you for being so communicative throughout the process!
Likely to Recommend - 5.0/5.0 -
I will recommend the Troy location specifically to anyone I know who is in need of similar services.
Repair Quality - 5.0/5.0 -
I’m very pleased that the work is guaranteed for the life of the vehicle (as long as it’s owned by me).
Customer Service - 5.0/5.0 -
Communication was timely, frequent, friendly, and quick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality was a 10.
Customer Service - 5.0/5.0 -
Both gentlemen that I spoke with were very clear in explaining what was going on and what had to be repaired on my vehicle.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I'm very happy and satisfied with the end results looks great
Customer Service - 5.0/5.0 -
I'm very happy and satisfied with the end results thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Repair is fine. They scraped and destroyed the plastic near the impact area. I have time stamped photos of the crash without the damage and a photo the day of pick up with it. The AIP trim was also not attached and the fender alignment is very bad.
Customer Service - 5.0/5.0 -
The people are great and was more than willing to remedy the fender alignment, they have not reached out about the trim coating removal
My Experience - 5.0/5.0 -
Prompt, professional service and I appreciate being consistently updated on the repair status. Hope my wife doesn’t damage the car again but if she does I’m coming back to Crash Champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt friendly service, I was kept up to date consistently, and the repair was completed in time.