Crash Champions #0303 Lorton
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was excellent. Quality of repairs was also top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly customer service with above and beyond care of my car!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you. You guys did a great job. !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
They are not being honest and following through with what they said they would do.
Repair Quality - 2.5/5.0 -
Ther repair did not line up properly with the undamaged side . Crash Champions manager Steve said it he would take care of it . They said they would request a Toyota part . The after market part did not match up Properly. I didn’t hear back from Crash Champion . When I did call back , they said that the manager Steve no longer works there. They said they would follow up with the new manager. I did not hear back. Finally I called about the part , they said the part was in and they would paint it . Another 2 weeks no word. Called today I was told they would call back they did not. I am very unhappy with promise to fix it. They told me I didn’t need to contact my insurance company about it.. They would take care of it . They seem to be giving me the the run around.
Customer Service - 0.5/5.0 -
They are not honoring what they agreed to do to remedy the repair work as promised. Just because their manager left . There is a new one now.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Supper, all good, Thanks
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Good customer service and excellent job
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Fast, friendly, excellent service the quality of the work was great fast turnaround
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Except the delay.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
The staff were wonderful to work with from start to finish. The work was completed earlier than anticipated.
My Experience - 5.0/5.0 -
My car was fixing well , after the crash.
Likely to Recommend - 5.0/5.0 -
Good courteous service
Repair Quality - 5.0/5.0 -
Nice people who kept my apprised on the progress of my repair that was finished well before the projected date. I was impressed with the cleanliness of the shop.
Customer Service - 5.0/5.0 -
See above