Crash Champions #0303 Lorton
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sean handled my repair. He was great about answering my questions, kept me updated about the progress of the repairs, and was able to finish ahead of schedule, which was awesome. I would definitely use Service King again and/or recommend you to others. Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair looks good,appreciate how Shawn kept me informed,nice and clean when returned
My Experience - 0.0/5.0 -
Got my car back and blind spot monitoring no longer works.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Service was excellent. The customer service representative went out of his way to ensure our needs were taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The staff was excellent and the repairs look good. The only thing I would say is we were told the car would be ready on Monday and on Monday we called and were told it would be ready Tuesday. A notification Tuesady morning with the status of our car would have been nice. The car was ready to pick up Tuesday evening.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good people, very courteous and respectful towards customer. I would recommend them for repairs at any time. I was very satisfied with all of the staff.
My Experience - 5.0/5.0 -
Very professional. And very pleasant
My Experience - 5.0/5.0 -
Thanks for the excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the updates and that my car was ready earlier than anticipated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received several calls and texts regarding the status of my repair. I received calls and texts that my car would be ready sooner than originally expected. Then was called informing me that it would be completed on a certain afternoon and on that day I was expecting to pick it up I was NOT notified by either call or text. I did not receive a call or text until 2 days later telling me the status. Then it was not ready again. I had to call to ask about the status because I had not heard anything. Also, fix the voice mail system. People who call have to hear a long recording before they can speak to anyone. Change this so that customers press a FIRST selection and not the 6th or 7th choice to speak with someone. Finally, a customer does not know if they are completely satisfied until several days, months or years about paint jobs. Only time will tell.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
ServiceKing is the very best!
Repair Quality - 5.0/5.0 -
Excellent job.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sean was awesome!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
very satisfied!
Customer Service - 5.0/5.0 -
awesome!