Crash Champions #0303 Lorton
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Excellent service. Getting an appointment took a long wait time, but that is what happens when you do a good job. Keep up good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The high level of customer service from the estimate to pickup up led by Alex consistent status updates as my vehicle moved thru your facility was nothing short of Exceptional . The workmanship was equally as well, Mr. Alex exceeded the industry standard and ensured the work was completed 6-8 days ahead of the projected schedule . Please feel free to contact me if further validation is needed. Mr. Bender
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Over the Top
Customer Service - 5.0/5.0 -
Awsome
Likely to Recommend - 1.5/5.0 -
I had used Precision Collision before it was bought by ServiceKing. My experience then was far better than this recent experience, and was what made me come back for this repair. It does not seem like the company is the same company that I used previously.
Repair Quality - 2.5/5.0 -
Very poor coordination and project management. The car sat for a week before anything could be done. I provided policy and claim information, including policy number, claim number, claims adjuster contact information, etc. One week after the car was left, I was called and told that the shop did not have any of that information, as if I simply dropped the car off and walked away.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
we have already recommended our mount vernon virginia service king to our friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
VERY LIKELY. I wrote the shop a long review and posted it to Yelp and Google Reviews. I am very pleased with my experience.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was FANTASTIC! They kept me very well informed in regards to the progress of work on my car, they finished the work right on time, and they even went above and beyond in cleaning my car before returning it to me.
My Experience - 0.0/5.0 -
Poor Scheduling process. Convinced my car was not worked on for at least one day. Failure to provide any updates during the process. I had to constantly to call to find out when my car would be ready. I will admit that I was satisfied with the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car looks great, paint color matched well, received car ahead of time. Kept me abreast of the progress, great customer service.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I have never seen this kind of service I am so disappointed
Customer Service - 0.5/5.0 -
I have never seen this kind of service I am so disappointed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service and workmanship was above and beyond greatness. I highly recommend Service King for your car repair shop.
Customer Service - 5.0/5.0 -
Customer service was the best. I was informed about my car repair from the beginning to the end. That's what I call superb customer service.
My Experience - 5.0/5.0 -
The entire staff at Service King were great. They got me in and out in a short time. The secretary kept me up to date. My Jeep looked great when I picked it up. They cleaned the outside of the entire vehicle, thank you Service King... S. Waddell
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a fantastic job cleaning and detailing my jeep, thanks guys.
My Experience - 5.0/5.0 -
Exceptional people work there, and I wouldn't go anywhere else. From beginning to end, they took great care of me! All the staff, especially Tina and Sean were so supportive and reassuring and kept in touch with me constantly. The men who repaired my car did a beautiful job! Appreciate them! Gray Shirk
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
I would give them a ten . Great people ,
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was courteous and friendly -- much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service from Marie on phone initially booking thru repairs with Shawns oversight
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Communication was sporadic at best. It took a lot longer than originally quoted.
Customer Service - 4.0/5.0 -
Communication was inconsistent