Crash Champions #0305 Stafford

4.7 (7,194reviews)
94%
525 Garrisonville Road,  Stafford,  VA  22554

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (7,194)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting proactive updates via text and phone calls throughout the repair process. The quality of repairs was frequently described as flawless, like new, and exceeding expectations, with paint matching and bodywork receiving particular acclaim. Timeliness was a strong point, with numerous customers noting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and attentiveness were repeatedly commended. A small number of customers noted areas for improvement directly in their feedback, including more consistent proactive communication, thorough interior cleaning post-repair, and ensuring all repair components are fully completed before vehicle return.
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"... body repair talent at Crash Champions is top notch! The paint and body that was damaged was repaired flawlessly. I was extremely happy with the workmanship." Read more
"My car looks like it just came off the dealership car lot. The repair is flawless!"
"... top-quality repairs completed with true precision. The paint and bodywork matched perfectly — youd never know there had been any damage. I truly ..." Read more
"Repair was way beyond expectations! The quality of the work was stellar."
"Work was spotless, cannot tell where the repair was done."

Likely to Recommend

Repair Quality

I was kept in the loop throughout the whole process.

Customer Service

Small hiccup in the beginning with front staff but clarified.

Returned Clean

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Definitely will recommend

Repair Quality

The repaired panel is the best looking part of my truck. All tge parts and vomponents look great. My truck bed piston looks better than the original.

Customer Service

Excellent customer service. Had a personal touch to tge service.

Returned Clean

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Repair Quality

Absolutely. If you were very pleased, I’d give them a 10 and write: I was very pleased with my experience at Crash Champions. The service was excellent, the staff was professional and helpful, and I’m very satisfied with the quality of the repairs. They made the entire process easy and kept me well taken care of from start to finish. Thank you for the great service!

Customer Service

Absolutely. If you were very pleased, I’d give them a 10 and write: I was very pleased with my experience at Crash Champions. The service was excellent, the staff was professional and helpful, and I’m very satisfied with the quality of the repairs. They made the entire process easy and kept me well taken care of from start to finish. Thank you for the great service!

Returned Clean

My Experience

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Repair Quality

There is one part that I think could have been aligned better but I was not there for pickup so I don't know if it was addressed with my husband

Customer Service

Parts took a long time but the experience was good. The woman at the front desk was very knowledgeable and the technician working on the car was communicative.

My Experience

The Crash Champion Team was superb! And Nick was excellent when it came to knowledge and guidance on the repair process. And finally shoutout to technicians that worked on my RAM, THANK YOU! You’ve done an excellent job!

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My Experience

Great abd timely service...

My Experience

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Returned Clean

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My Experience

I had to do the quality control inspection. Your eyes/inspector didn't identify the mistakes which were obvious and had to be corrected. Customer service and friendliness you shine bright.

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My Experience

Richard provided excellent customer service and always kept me updated to make this process easy and stress free. My repair was done quickly and looks great!!

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Excellent experience!! Phenomenal customer service and fast repair. My claims rep was superior.

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My Experience

I'm really impressed with this company. The staff there are excellent and they fixed my car incredibly quickly. I didn't expect it to be that fast; it took only 10 days and my car was ready. You truly deserve more than five stars 🫶🫶🫶🫶🫶🫶

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