Crash Champions #0305 Stafford
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service and excellent finish work to the body panels of the car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They reached out to me immediately upon receiving notification from USAA, answered all my questions with patience, and kept me updated as to the status of repairs. They also touched up everything around the damaged area.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work! Great attention to detail and great customer servise from the mechanic/clerk that was in charge of my repairs Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I put the comment in the first block, sorry
Customer Service - 5.0/5.0 -
Professional service from beginning to end. I could not be more pleased on the information that was provided to me as well as the quality of the work. Our vehicle looks like it never had damage done to it, could not be happier.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Vehicle has a lot of misalignment of parts, screws not tighten. Bumper not aligned properly. Chipped paint areas, hood gaps are not the same. Right wheel trim not seating properly. Rubber gasket in the lower louver hanging down. This is what I can visually see.,I have no confident that the vehicle was put back together correctly. I regret that I didn’t take vehicle back to the dealership instead.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car came back with chips in the paint, chips I didn’t have before I left the car with them. Screws loose, parts not aligned properly, rubber gasket not properly installed. This is what I can see. Who knows what else is wrong that I can’t see.
Customer Service - 2.5/5.0 -
Telling me we will make it right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job. Appreciate personal attention and quality of work! Thank you so much.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Overall, the repair was completed, but there were a few areas that could be improved. The vehicle was not thoroughly cleaned after the repair, and the repair process took longer than expected to complete. Initially, the customer service experience felt unwelcoming and lacked communication. However, the experience improved significantly during the final walk-through. The technician was very professional, courteous, and kind, taking the time to explain the repairs and answer my questions. His professionalism made a positive difference in the overall experience.