Crash Champions #0310 Mechanicsville
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything went smoothly and everyone was very helpful throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kristen gets a 10 for sure! The girl at the front desk not very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
At first I didn't think they would get a 10 because of when we first dropped truck off. We had an appointment, which we were early for because we needed to pick up a rental car by a certain time. When we arrived my husband was given paperwork to fill out which he did. But then told to wait. We'll he sat there for 45 minutes while the service talked with people coming in for a estimate on there vehicles. They weren't even dropping off. We just were dropping off and going. At one point I was going to just cancel and leave because of the wait time just to drop off. But a lady did come out and get things done and we were out of there to pick up rental car which the place was closing when we arrived. But after they took the truck in and started the process was top notch. They updated us on things happening every day. They told us how much long and when things were delayed for parts. This was a lot better then the start of the process. When getting the truck back it look fabulous . The work was wonderful. If only the start of this could have gone better. The only reason I'm giving a 10 is because of the lady at the front and the workmanship. If it was just dealing with the guy who would rather have estimates then taking in a vehicle it would be much lower.
Customer Service - 5.0/5.0 -
10 for the lady 0 for the guy
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the texts letting me know the stages in the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Getting updates often via text and calls was awesome so I knew what was going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Flawless repairs and superior customer service were provided by our Mechanicsville MD Crash Champions. Great job Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Repair was great. The greeter there, not so much. Love who the delivery person was. I'm still too scared to drive the car again yet.
Customer Service - 2.5/5.0 -
Drop off employee, not so much. Pick up employees, great.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Fantastic service, beautiful work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Believe me when I tell you that this is the first and last collision shop I will ever go to. The professionalism and care the employees had for me during the duration of my car being in the shop were unmatched (Kristen and Rick you know who you are) i want to thank you for everything especially the talks during and after the actual business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very pleased with the craftman ship, customer service and the speedy turn around of the repairs on our vehicle. 100% recommended company. Thank you